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Veterans United Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
8,452 reviews
742 new reviews submitted this week!
99.5%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 8,452 unfiltered reviews

5 out of 5 Stars
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5 out of 5 Stars

Had a fantastic first time home buying experience thanks to Amanda and her team! 10 out of 10 would recommend her and her team to anyone looking to buy a home!

4.5 out of 5 Stars

The whole team was great, I especially liked working with jessica Candler. She was very clear and honest about the whole process.

5 out of 5 Stars
Photo submission from Norberto R.

Our retirement home!! Thanks to Veterans United!! Proud Army Veteran

5 out of 5 Stars
5 out of 5 Stars

The team made it a very simple and efficient process. I would recommend Veterans United to anyone that is retiring, transferring or simply just upgrading their home. 10/10 WOULD RECOMMEND!

5 out of 5 Stars

Honest review ive been looking for a house since late 2025 when i got an email from veterans united i truly can say i was blessed they help me through the whole process and made it easy to understand thank you to the staff at veterans united godbless you guys you keep the world pushing!

5 out of 5 Stars
5 out of 5 Stars

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Experience first-hand why 7,147 homeowners give us a perfect score!

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5 out of 5 Stars
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Photo submission from Jacobus M.

The whole process was easy and Charlotte kept me well informed. This is our 4th house and Veterans United was the easiest company to work with!

5 out of 5 Stars

I will recommend Veterans United to all my friends and family!

5 out of 5 Stars

Amazing, helpful, and answered all questions with no delay. Guided me to help get my mom back home.

5 out of 5 Stars

Super easy process with Nick made everything easy to understand.

5 out of 5 Stars

This team is absolutely amazing! They helped me close on my house 3 weeks early from my original close date on 31 July. All while Amanda was planning/having her wedding. Scott and Amanda are the most caring team. They make you feel like family from start to beginning and listen to every need. I can not say enough how great this process was and seamless.

5 out of 5 Stars

Karol Hart and the Veterans United team I worked with kept me informed, on track, and lessen the stress of home buying process. I am very grateful for their dedication and professionalism.

Ready to see for yourself?

Experience first-hand why 7,147 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
5 out of 5 Stars

Our experience with the entire team was flawless. Paul and Melissa kept us informed of every step and the portal was extremely helpful. It was so quick and painless all the way to closing.
The gift they provided after we closed was so thoughtful. I'm so pleased with the entire experience.

5 out of 5 Stars
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Photo submission from Matthew R.

We actually had gone to another loan servicer prior to using VU and we didn't have a good experience. We tried VU based on recommendations from family who have used them previously and praised their experience there. From start to finish everyone was very professional, quick to answer our questions thoroughly, and even got us a housewarming gift. Trevor and Jennifer were both so great and we will let everyone we know who is going through a house-buying process, go through them for a stress-free experience! Thank you so much again Trevor and Jennifer for everything!!!

5 out of 5 Stars
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5 out of 5 Stars

Excellent and Responsive team!!

5 out of 5 Stars

Karol and her team were exceptional from the start. They made what we expected to be a daunting first home buying experience easy, leading us through every step of the loan process with top notch communication and clarity. The team was also very personable and made us feel like much more than just another client.

5 out of 5 Stars

I honestly could not say enough positive things about my experience with Veterans United! I was treated with respect and kindness! The team I worked with was incredibly knowledgable and courteous and answered all of my questions and concerns so very quickly (regardless of the time of day it may have been!)Our home buying experience was so easy and seamless! I would recommend calling Ms. Karol and Ms. Amanda to anyone looking for a VA Home Loan specialist!!!!

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