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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

6,688

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Can not suggest VU high enough!! They made the process start to finish easy and timely! Can’t imagine using anyone else. They said they could close in 30 days and did ! You don’t find that kind of service in todays home market !

Senior Loan Officer: Karol Hart

NMLS# 1202012

4.5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend
Photo submission from Jacobus M.

The whole process was easy and Charlotte kept me well informed. This is our 4th house and Veterans United was the easiest company to work with!

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Loan Officer: Whitlee Goostree

NMLS# 1188778

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Loan Officer: Viola Sykes

NMLS# 1821541

5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

The process was a great experience and I am happy I was able to go through it with such professional staff.

Loan Officer: Viola Sykes

NMLS# 1821541

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5 out of 5 Stars
Would Recommend

My only complaint with Veterans United is that they will not be servicing my loan. I knew this upfront and in no way detracted from my very high satisfaction of working with Veterans United.

Loan Officer: Elizabeth McAskill

NMLS# 1824875

5 out of 5 Stars
Would Recommend

Loan Officer: Jamie Bardeen

NMLS# 1323716

5 out of 5 Stars
Would Recommend

Process was very simple, quick and easy. Being able to do everything vi email and the web made the process very smooth.

Loan Officer: Jamie Bardeen

NMLS# 1323716

5 out of 5 Stars
Would Recommend

Loan Officer: Jamie Bardeen

NMLS# 1323716

5 out of 5 Stars
Would Recommend
Photo submission from Matthew R.

We actually had gone to another loan servicer prior to using VU and we didn't have a good experience. We tried VU based on recommendations from family who have used them previously and praised their experience there. From start to finish everyone was very professional, quick to answer our questions thoroughly, and even got us a housewarming gift. Trevor and Jennifer were both so great and we will let everyone we know who is going through a house-buying process, go through them for a stress-free experience! Thank you so much again Trevor and Jennifer for everything!!!

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

Prior to using Veteran United, I tried getting a home loan through other lenders, but I was pre approved lesser than what I could get my dream home, but with Veteran United I was able to get my dream home. Veteran United loan Specialist gave me all the assistance I needed, week days and weekends they were available. I will highly recommend Veteran United to anyone who is thinking of getting a home. Most importantly, Veteran United introduced me to programs that gives grant towards my closing, that save me lots of thousands of dollars towards closing.

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

Loan Officer: Viola Sykes

NMLS# 1821541

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

4.5 out of 5 Stars
Would Recommend

Loan Officer: Trevor Damer

NMLS# 1699779

Ready to see for yourself?

Experience first-hand why 5,546 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Wonderful experience with Veterans United, smooth, easy process. The VU app made things a breeze, I would definitely recommend, and would use VU for future home purchases!

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend
Photo submission from Ashley F.

Veterans United is by far the best loan company out there. Everything is cut and dry, very clear, and easy. Never had to go out of my for anything!

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

I can NOT say enough GREAT things about Charlotte and her TEAM of professionals, Kris, Bianca and Shawn! From Day 1, Charlotte was precise, helpful, always available to answer any and all questions we had. When our 1st Builder, REDA HOMES, decided NOT to extend our closing 1 day, for our appraisal to go through Underwriting, after extending our closing, 3 times over the course of 1yr, Charlotte QUICKLY, requalified us for what we could afford for the market in April 2022. She gave us SOUND advise and when we found house #2, with Singletary Homes, she and her TEAM of experts, kept in contact with us, literally, almost everyday! To Charlotte, you are NOT just another client or just another number. She treats you like Family and takes care of you from beginning to end. She and and Team, TRULY CARES about making sure each and everyone gets to closing. If you are BLESSED enough like we were, to have Charlotte be your loan specialist, rest assured, you are in GREAT hands! We are happy to call Charlotte and her team, family! Collette Jiles US Navy/FLARNG SGT. (Ret) Renwick Jiles Army

Loan Officer: Charlotte McClellan

NMLS# 39691

3.5 out of 5 Stars
Would Recommend

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Karol Hart

NMLS# 1202012

More Reviews

See all 6,688 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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