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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
37,825 reviews
702 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 37,825 reviews from Florida

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5 out of 5 Stars

Tony and the rest of the loan team were phenomenal. This was the easiest homebuying process I’ve gone through, and we’ve moved a lot…
The team also helped a ton by showing me that I hadn’t used all of my VA loan eligibility, even though some was tied up in another property. This will save us a significant amount over the life of the loan with the lower interest rate.I would 100% recommend Veterans United to anyone who was looking to buy a home.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

4.5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

My loan officer Abbie Schneider and loan coordinator Samantha Villaire were amazing. They were very helpful in all my questions. They were quick to upload and review my documents. They were also very knowledgeable in the whole process therefore they made the process easy for me.

headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars

They were always available to answer questions and help me through the process.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

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5 out of 5 Stars

This is my 3rd time getting a vu loan with Todd and his team. They are awesome to work with. Time went by quickly to get to closing with little effort.v

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

The personnel demonstrated an exceptional degree of diligence, procedural precision, and professional integrity in facilitating the approval and execution of my personal mortgage loan for the purchase of my new residence. Their methodical attention to financial compliance requirements, risk assessment protocols, and documentation accuracy ensured a seamless and transparent transaction process.As a result of their disciplined stewardship and client centered approach, I am afforded a profound sense of psychological and financial security. In the context of military deployment, where operational demands necessitate geographic separation from family, the assurance that my loved ones reside in a stable and structurally secure home environment significantly mitigates stress and enhances mission focus. Their professionalism has yielded not merely a financial transaction, but long-term residential stability and peace of mind.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

Jimmy was great! Super helpful and always reached out to give me updates and answer my questions. Awesome guy!

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Photo submission from Robert B.

I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

4.5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

Veterans United especially Stephanie was great to work with. They made the process seamless and we're able to match my rate to Navy federal and because of her exceptional customer service and constant communication. I chose her over Navy federal.

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars

Juliane was incredible. The whole team was great. I cannot thank everyone enough.

headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

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Experience first-hand why 360,586 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

The team at Veterans United made the home buying process simple and understandable. Highly recommend!!

headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
headshot image of Alexander Mueller

Loan Officer: Alexander Mueller

NMLS# 2529010

5 out of 5 Stars

Working with Ryan and Kayli during this home buying process was amazing and made the process extremely simple.

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars

Working with Veterans United was amazing. I am a first time home buyer with very minimal knowledge on buying a home and VU made it very easy. The team I was assigned - Meghan Kopka, Jenn Cooper, and Max Parry were absolutely amazing. They were all so very helpful and kind. Even when they weren't in the office, they were available. Special thanks to Meghan who reassured me every step of the way and often times went out of her way to answer questions I had. She responded so quickly and was so knowledgeable I knew I was in good hands. Thank you to Meghan, Jenn, Max, and all of VU for everything. If I buy another, I know who I'm working with.

headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

4 out of 5 Stars
headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Photo submission from Dennis M.

IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

Bryant; Dika, and the rest of the team were amazing even when I asked a million stupid questions

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars

Veterans United was very easy to work with and helpful throughout the entire process.

headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

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