My experience with Veterans United was outstanding from start to finish. The entire team made the home buying process smooth, transparent, and far less stressful than I expected. Karol Hart was an incredible loan officer — always responsive, knowledgeable, and willing to explain every step clearly. I always felt informed and supported throughout the process. The communication, professionalism, and overall coordination between everyone involved made me feel confident every step of the way. I truly appreciate how dedicated the team was to helping me get into my home.I also want to recognize Amanda Girrard, my transaction coordinator, who was incredibly helpful throughout the process as well. Amanda was responsive, organized, and helped ensure everything moved smoothly behind the scenes.Together, they made the home buying experience far less stressful, and I’m very grateful for all their support.
Karol and Amanda were an awesome team that helped us build a new house. They were very professional and knowledgeable in their work. They streamed line the process and answered all our questions. I highly recommend Veterans United and Karol to anyone who wants to buy a house. Thank you Veterans United.
Mr. Paul Grise and his team did an outstanding job supporting us with our lending needs. Paul went out of his way to explain each step of the process in a great deal of detail and in a way that we could easily understand.Professional. Responsive. Competent and Considerate. He went above and beyond what we had hoped for in a lender. Thank you again, Paul.
Working with Mrs Dusenberry and her team was a dream come true! They handled every step of the way and we never felt in the dark. I got calls and updates frequently, and the convenience of using their portal to handle all documents made us feel at ease. Communication was beyond expectations! We will use Veterans United again in the future for sure.
Paul, Missy, Meagan and everyone else on the Veterans United team was amazing they helped me through every step of the way in becoming a new home owner. Everything was taken care of for me by a professional, and trustworthy team from Veterans United. Paul and the rest of the team were always very responsive and willing to help me I remember Paul helping me with things even late in the evening around 7 or 8. They really care about helping soldiers and helped me get an amazing rate and amazing home. I would recommend them to anyone they made the process very easy and stress free for me along with the app being very easy to use, review, and sign documents. They’ve even continued to check on me after the process and they help me cover everything I needed!Thank you so much for everything!
Frank Elizalde
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We actually had gone to another loan servicer prior to using VU and we didn't have a good experience. We tried VU based on recommendations from family who have used them previously and praised their experience there. From start to finish everyone was very professional, quick to answer our questions thoroughly, and even got us a housewarming gift. Trevor and Jennifer were both so great and we will let everyone we know who is going through a house-buying process, go through them for a stress-free experience! Thank you so much again Trevor and Jennifer for everything!!!
