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Clarksville, Tennessee Reviews

Unedited and unfiltered reviews from Veterans and military families

7,813

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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Showing all 7,813 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

Being a first time homebuyer was exciting yet very stressful and scary. Karol and the VU team made everything as seamless as possible, answered every question, and had solutions for every roadblock. I can’t recommend them enough for anyone looking to purchase a home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Very expedient and efficient, and the fastest closing I’ve ever had on a loan!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
Photo submission from Norberto R.

Our retirement home!! Thanks to Veterans United!! Proud Army Veteran

5 out of 5 Stars
Would Recommend

Amanda, Robert and Sarah were absolutely incredible!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

What a great group to work with! I highly recommend using this company!

5 out of 5 Stars
Would Recommend

Karol and her team were hands down the best VU team we've ever worked with. This was a months-long process for us but she stuck by our side the entire time always quickly answering emails making sure we had all the information we needed. She patiently worked with me calculating prospective house payments with the varying interest rates too. I am incredibly grateful for that.
Melissa, our transaction coordinator, was always verrrry quick to respond to my texts/emails making sure we had everything we needed but also made sure they got what they needed from us to move to keep moving forward which frankly, took some patience on her part. ;)
Brittany, our concierge, checked on us throughout the entire process, researching all of the information we needed to get set up in our new town.
If we buy another house anywhere in Tennessee again, I will go straight back to Karol and her team for help. She spoiled us and frankly, I liked it!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

I thought that the entire process was smooth and seamless. My wife and I are thankful that we got such amazing care from Karol. We are hoping to continue buying through VA United in the future.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
Photo submission from Jacobus M.

The whole process was easy and Charlotte kept me well informed. This is our 4th house and Veterans United was the easiest company to work with!

5 out of 5 Stars
Would Recommend

I was a first time buyer, and Lisa went over the mile and made every possible effort to help me out understand the whole process, gave me the best advice and pointed me towards the right people to make this whole team effort a great experience for me.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

As first time homeowners first time homeowners, my wife and I never felt "in the dark" when it comes to the things we need to know or the things we need to do. Thank you to all the staff that worked hard to help us buy a home.

5 out of 5 Stars
Would Recommend

Karol and the team were fantastic!! The communicated with me every step of the way and were always available if I had any questions.

5 out of 5 Stars
Would Recommend

I've worked with Karol at Veterans United for years and she's done several loans for me. She can always be counted on to get the job done! Fantastic service and diligent efforts in getting our loans closed (particularly difficult cases too!). I highly recommend Karol for all VA loans!

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Paul and his team have always gone above and beyond for my family. Paul is always so kind and understanding.

5 out of 5 Stars
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5 out of 5 Stars
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Photo submission from Matthew R.

We actually had gone to another loan servicer prior to using VU and we didn't have a good experience. We tried VU based on recommendations from family who have used them previously and praised their experience there. From start to finish everyone was very professional, quick to answer our questions thoroughly, and even got us a housewarming gift. Trevor and Jennifer were both so great and we will let everyone we know who is going through a house-buying process, go through them for a stress-free experience! Thank you so much again Trevor and Jennifer for everything!!!

5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Absolutely outstanding working with the Veterans United team. They were very timely and responsive and helped us every step of the way!

5 out of 5 Stars
Would Recommend

I would recommend going with United Veteran anytime. I would also recommend asking for Stephanie Batson as your realtor. We literally didn't have to do anything but find the right house we wanted and sign papers they did all the other work and made me feel so relax and not stressed .

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