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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

6,264

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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5 out of 5 Stars
Would Recommend

Melissa Hodges was so kind and helpful! She made the process easy and walked me through every step :)

Loan Officer: Whitlee Goostree

NMLS# 1188778

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Laws

NMLS# 1500974

4.5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend
Photo submission from Matthew R.

We actually had gone to another loan servicer prior to using VU and we didn't have a good experience. We tried VU based on recommendations from family who have used them previously and praised their experience there. From start to finish everyone was very professional, quick to answer our questions thoroughly, and even got us a housewarming gift. Trevor and Jennifer were both so great and we will let everyone we know who is going through a house-buying process, go through them for a stress-free experience! Thank you so much again Trevor and Jennifer for everything!!!

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Loan Officer: Jamie Bardeen

NMLS# 1323716

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend

Loan Officer: Elizabeth McAskill

NMLS# 1824875

5 out of 5 Stars
Would Recommend

Overall, an amazing company! I would highly recommend them to anyone!! If I purchase a home again it will be through Veterans United, without question! All the staff were beyond friendly and helpful. The way their home buying process works is the easiest way I’ve ever experienced. The dashboard with your to do list really allows you to gather things at your pace and do it from anywhere in the world!! 12/10 recommend Vererans United!!!

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Great experience no complaints I would use again

Loan Officer: Elizabeth McAskill

NMLS# 1824875

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5 out of 5 Stars
Would Recommend

We were absolutely blown away by the customer service we received at Veteran’s United in Clarksville. Jessica and Amanda G were incredible to work with, they kept us informed every step of the way and we couldn’t be more grateful for them helping us through the house buying process for the first time.There was a little hiccup at the very end of our process (nothing to do with veteran’s United just one of those things that happen) and they were so quick to help us resolve the issue so we were able to close on time.We would recommend the service here to anyone!! Transparent, knowledgeable and friendly!Thank you so much.Kirsten, Mark, George and Kit

Loan Officer: Jennifer Candler

NMLS# 710607

4.5 out of 5 Stars
Would Recommend

The process was easier than my first home purchase, and they even matched a competitor's rate. I will definitely seek pre-approval with VU if/when I buy again!

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

This was my 3rd home purchase in my life and by far the easiest. The website with being able to upload your documents, perform the “To Do’s” and electronically sign documents was awesome. Closing took about 20 minutes. The closing representative at the title company kept mentioning how impressed she was with the “small stack” of paper needed to sign to complete this real estate transaction. Thank you Veterans United for taking care of this Veteran.

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
Photo submission from Ashley F.

Veterans United is by far the best loan company out there. Everything is cut and dry, very clear, and easy. Never had to go out of my for anything!

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

It was a good experience working with the team.

Loan Officer: Karol Hart

NMLS# 1202012

3 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Candler

NMLS# 710607

4.5 out of 5 Stars
Would Recommend

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

What a great home buying experience. We always had good communication and speedy answers to our questions. I would highly recommend them to any veterans looking to purchase a home for the first time or even if they have already purchased a home in the past.

Branch Manager: Amanda Dusenberry

NMLS# 12419

Ready to see for yourself?

Experience first-hand why 5,183 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend

Loan Officer: Trevor Damer

NMLS# 1699779

4.5 out of 5 Stars
Would Recommend

Loan Officer: Whitlee Goostree

NMLS# 1188778

5 out of 5 Stars
Would Recommend
Photo submission from Yamil B.

We had a great experience with Veterans United, couldn’t have asked for a better team!! Got all our questions answered without a problem and they went above and beyond to make sure we had the best experience. We’ll be forever grateful!!

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

Daniel Martinez Thank you, Thank you for all your time and outstanding performance. A+.

Loan Officer: Jamie Bardeen

NMLS# 1323716

5 out of 5 Stars
Would Recommend

Loan Officer: Whitlee Goostree

NMLS# 1188778

5 out of 5 Stars
Would Recommend

Awesome establishment, they will take care you.

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Grise

NMLS# 1855193

More Reviews

See all 6,264 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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