My mother always told me buying a home was tedious and aggravating. I've never called my mother a liar, but Veterans United makes me want to challenge her claim!
I cannot thank the team at Veterans United in Clarksville, TN enough for the phenomenal experience they provided. From start to finish, the entire team worked effortlessly to ensure we received the best service possible. It was evident that they were all committed to our satisfaction, as they kept us consistently updated without us even having to seek updates ourselves. Their professionalism, friendly demeanor, and relatable approach made the process a breeze. I want to extend a heartfelt thank you to Amanda, DeAnna, Shawn, and Kyle for their outstanding contributions. Kyle's promptness and well-communicated resources were especially appreciated. Veterans United in Clarksville, TN truly exceeded our expectations, and we are grateful for their remarkable service.
I cannot express enough gratitude for Jamie, who helped me achieve my dream of homeownership. Jamie's exceptional expertise, responsiveness, and genuine care made the entire process seamless, guiding me every step of the way. Veterans United's dedication and personalized service surpassed all expectations, and I wholeheartedly recommend Jamie and her team to anyone in search of a loan officer who will make their dreams a reality.
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Jake Levy knows loans inside and out. He was helpful, always responsive, had great communication and went above and beyond to suggest how we could better navigate the home selling and buying experience. We sold and bought at the same time, although he was our lender and not the lender on the other transaction, he kept up to date on timelines and made sure we didn’t miss a beat to keep everything on track. On top of understanding a real estate contract thoroughly and getting ahead on anything we might have needed before closing time! He had us clear to close in three weeks time, and three days from when I surprised him with “can we close early?” We’re also very happy with our interest rate, especially since going into this that was our biggest fear in buying! He explained the buy downs clearly and got us a great rate and better monthly mortgage payment than we expected. There just is no one better in this business after five home purchases this was by far the easiest with the lender side of things and we will use Jake again in any future home purchases or refinances!Also, special shout out to Mitchell who works with Jake for checking in, being up to date, and processing everything so quickly and efficiently.
We actually had gone to another loan servicer prior to using VU and we didn't have a good experience. We tried VU based on recommendations from family who have used them previously and praised their experience there. From start to finish everyone was very professional, quick to answer our questions thoroughly, and even got us a housewarming gift. Trevor and Jennifer were both so great and we will let everyone we know who is going through a house-buying process, go through them for a stress-free experience! Thank you so much again Trevor and Jennifer for everything!!!
Working with Veterans United was a great experience, Charlotte was extremely helpful during every step of the process. That was the second time working with Charlotte. Due to my tight working schedule she was able to navigate me every step of the way. It was a such pleasure working with Charlotte and Kriss, can't thank them enough for making everything so easy.