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We actually had gone to another loan servicer prior to using VU and we didn't have a good experience. We tried VU based on recommendations from family who have used them previously and praised their experience there. From start to finish everyone was very professional, quick to answer our questions thoroughly, and even got us a housewarming gift. Trevor and Jennifer were both so great and we will let everyone we know who is going through a house-buying process, go through them for a stress-free experience! Thank you so much again Trevor and Jennifer for everything!!!
I am a retired real estate agent. I have used Heather and Jennifer for years! I have always been impressed by the knowledge, skill, customer experience and realtor support. I was honored to work with Trevor during my personal home buying process and to say that it was seamless is not enough! Everyone is prompt when answering questions or working a file. They did what they said they would do from the first phone call to the last member of the team! To have the support and reminders and communication as a buyer is so very helpful! I have always recommended VU however now I will INSIST if someone wants the most pleasant experience with the most knowledge behind it.. call Trevor!! I can not say thank you enough from us both!!!
