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Clarksville, Tennessee Reviews

Unedited and unfiltered reviews from Veterans and military families

8,397

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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5 out of 5 Stars
Would Recommend

Amanda's team was absolutely amazing throughout the entire process. Dylan exceeded all of my expectations and provided outstanding customer service from start to finish. He was professional, responsive, knowledgeable, and made everything feel easy and stress-free.
I was extremely happy with my experience and truly appreciated the care and attention I received. Even though I now live in Knoxville, Tennessee, no matter where I am, I will always come back to Amanda's team for my lending needs. They earned my trust, and I highly recommend them to anyone looking for exceptional service.
Thank you, Amanda, Dylan, and the entire team for such a great experience!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I appreciate Ms Amanda, Dylan,Scott and Kim
The team was awesome! Positive, helpful and professional. They made our first time home buying memorable and pleasant!
Even the people at the title company were great!
Great job everyone! Thanks a bunch for all the hard work and kindness!!

5 out of 5 Stars
Would Recommend
Photo submission from Norberto R.

Our retirement home!! Thanks to Veterans United!! Proud Army Veteran

5 out of 5 Stars
Would Recommend

It’s a very smooth process and understanding with them knowing the difficulties of being in the military. It helps a lot that you have all your stuff squared away and ready for them.

5 out of 5 Stars
Would Recommend

Working with everyone was super easy and made the process as painless as possible. Buying our first home was a big stress and everyone that helped us took that stress right off of our shoulders! We couldn’t have asked for a better team to work with!

5 out of 5 Stars
Would Recommend

Matt was excellent. He made the whole process much easier than expected. Thank you, Matt and VU.

5 out of 5 Stars
Would Recommend

Matt rice with veterans united was super easy to work with, respectful, felt like I was talking to family.
Did an amazing job answering questions at any time even after business hours. Will more than likely try and go with him again.

5 out of 5 Stars
Would Recommend

Matt Rice was awesome to work with and I highly recommend him to anyone who’s working with Veterans United in the Nashville area. Matt’s thoroughness and understanding of my employment situation (multiple military orders, civilian hourly pay) was instrumental in allowing me to purchase my home. In addition, his knowledge of the VA Home loan program helped me secure an additional VA loan in addition to the one I already had. Thank you Matt!

5 out of 5 Stars
Would Recommend

Kaorl Hart and her team were nothing short of phenomenal. As first‑time homebuyers, we expected stress — but they turned the entire loan process into something smooth, clear, and unbelievably easy. They were incredibly informative, answered every question with patience and confidence, and were always reachable, no matter when we needed them. Their attention, guidance, and dedication made us feel supported every step of the way. We couldn’t imagine going through this with anyone else.

5 out of 5 Stars
Would Recommend

Fast, very communicative, easy to understand

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
Photo submission from Jacobus M.

The whole process was easy and Charlotte kept me well informed. This is our 4th house and Veterans United was the easiest company to work with!

5 out of 5 Stars
Would Recommend

Andy went above and beyond for us during this stressful time. He answered his phone after work hours and was their to answer all questions. I really appreciate all his hard work!

5 out of 5 Stars
Would Recommend

As a first time home buyer, my husband and I can truly say we had an awesome team helping in every process of the way. Dylan, Scott, and Amanda were very helpful, and easy to contact. They walked me through everything, to where I felt as if buying a home was something I’ve done before. Thank you, Veteran’s United Staff!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Always welcoming and has the answer for any and everything!

5 out of 5 Stars
Would Recommend

Great experience from beginning to end. Matt made my process quick and easy. The terms of my loan were explained line by line and took the time to further educate me in what I did not understand. Everything was completed ahead of time to avoid any delays.
Like I have told him before, Thank you to him and his Team.. they were all awesome..

5 out of 5 Stars
Would Recommend

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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Amazing working with Karol and team! Amanda provided amazing support got questions answered quickly. Worked through alot of difficulty with this home purchase since it was really unique. Took months before we were able to make an offer but everyone treated us kindly while we ran numbers to ensure it fit our family and budget. This home we are hoping to be our last home purchase but if not I know I can trust them. Thank you

5 out of 5 Stars
Would Recommend
Photo submission from Matthew R.

We actually had gone to another loan servicer prior to using VU and we didn't have a good experience. We tried VU based on recommendations from family who have used them previously and praised their experience there. From start to finish everyone was very professional, quick to answer our questions thoroughly, and even got us a housewarming gift. Trevor and Jennifer were both so great and we will let everyone we know who is going through a house-buying process, go through them for a stress-free experience! Thank you so much again Trevor and Jennifer for everything!!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

MVU was wonderful, very communicative, always available, and fast to respond.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Absolutely wonderful lending team, helpful all the way through the stressful process of buying my first home. Highly recommend!!!

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