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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

4,806

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
3,983
4
749
3
55
2
10
1
9

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Showing all 197 reviews from Kentucky

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5 out of 5 Stars
Would Recommend

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Thank you for making everything work out!!!

Production Manager: Heather Damer

NMLS# 12449

3.5 out of 5 Stars
Would Recommend

It would be a ton easier if I didn't have to worry about last minute tasks every day

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

The entire team is super helpful and always available. Everyone I spoke with felt like family and I was never left confused about the home buying loan process. I would recommend.

Branch Manager: Amanda Dusenberry

NMLS# 12419

3 out of 5 Stars

We talked twice on the phone other then that a few texts I just felt like it would have been nice to have someone check in more and explain the whole process better for a first time home buyer we will not be using you guys if we buy again just because we felt like things we not really explained to us and we would get texts instead of a phone call to do something on the website

Response from Veterans United

Michael, thank you for your honest feedback on your recent loan. We agree wholeheartedly that communication is vital in the loan process and that it should be established from start to finish. We strive to help bridge that gap and learn to move forward to assist future veterans. If you feel the need to discuss further please reach out to our Client Advocate desk for more assistance. Thank you for your service and thank you for choosing Veterans United.

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend

Veterans United helped me get a great rate within a 30 day window. The website they use is very user friendly and helps track the data required for loan process. Overall, this was a great experience during a very stressful time.

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

10/10 recommend Veteran’s United.

Loan Officer: Nathan Bryant

NMLS# 1362262

5 out of 5 Stars
Would Recommend

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

4.5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Great service overall, thank you all for your help!

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

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4.5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Patricia shipley was available when we needed her or had any questions and answered every question and provided more information to assist in the home purchasing and negotiating our closing.

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

We had the best experience purchasing our new home with a loan through Veteran's United! I'm not surprised. We purchased our last home through the very same team at Veteran's United. The process was easy, with our loan team walking us through, answering questions and keeping us apprised every step of the way. I definitely recommend Veteran's United.

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Request Kelly Foote ! Hands down she is the best of the best!

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

4.5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

More Reviews

See all 4,806 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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