Kala Booth was my loan agent. She was excellent. She was on top of everything. She was a great source for movers, insurance, etc. The checklist and to-do list were great tools.
Veterans United is top notch for sure! From the loans process to the special appreciation gifts extended to me, I am so grateful I worked with them to secure my home loan. Eric Johnson, Brittany Miller, and Brittany Lucy are a fantastic team and it is very apparent they have the veteran's best interest in mind every step of the way. Not once did I ever feel alone or left out of the loop. I could call Eric Johnson or Brittany Miller at any time of the day or week (or weekend) for answers to my questions or concerns. I always felt they would work extremely hard to ensure I received answers. They added a sense of "fun" to this home buying journey and for that I appreciate them! I will definitely recommend family and friends to Veterans United and more specifically to this fantastic team. Thanks so much for all your hard work!
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Dane and his team are fantastic and I recommend them to everyone.
Then whole team was awesome, specially Dustin with my many phone calls and obstacles , the gifts sent for my girls , my package ! I was totally clueless about everything and these wonderful folks went above and beyond to give me a opportunity i though was impossible . ill always be grateful for the opportunity they provided. Seriously guys thank you so so much its the best feeling in the world to know I have a home for my beautiful family and it wouldn't been possible with out yal . I highly recommend each team member ! I think veterans united should give each member a raise and a bonus !
My team made this home buying experience very easy and straightforward!! Everyone was friendly, helpful, and attentive when I had questions.
They take to long and lots of problems
Response from Veterans United
Hi Willard,
I’m sorry to hear this and understand how frustrating delays and ongoing issues can be. That’s not the experience we want for anyone. If you’re open to it, our Client Advocate team would like to learn more and help where we can. You can reach them at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. Central Time.
Sincerely,
Claire S., Client Relations Manager
Our Team was very nice and helpful throughout the whole process. A special thank you to Aaron, April, Vicke, Brandon.
Nathan Powers Jeffersonville Indiana. Thank you!
Great experience. Solid team which was supportive, informative and attentive to my questions and needs. In particular huge thanks to Billy who always went above and beyond
Zach Keiffer and his team were phenomenal through the whole process. Thank you for all of the help through the whole process. I highly recommend this team. They were always there for any questions and made the process incredibly easy. They helped with loan rates to match competitors and truly did a good job. Thank you for everything you and your team did! I was cautioned to use a large corporate company but this was a very enjoyable process and I'd definitely use them again if I ever needed to!
