I totally appreciate the team effort that supported my process of home ownership
I could not have asked for a more fluent process. The knowledge and care this team provided is beyond anything expected. They truly care about the homeowners and want to give them the best experience!!!
Thank you to Jimmy, Matt, Phoebe, and the rest of the team. The realtor and my fiance were very impatient through the process but they were able to make it happen quickly. I appreciate your time, professionalism, and open-transparent conversations through the entire process.
THE BEST WORKING, TO GET YOU WHERE NEED TO BE,
HELPFUL MAKING SURE EVERYTHING IS CORRECT!
ON TIME IF YOU NEED HELP! ALWAYS RESPONDED BACK TO YOU WITH EMAIL OR RETURNED CALLS.
GREAT TEAM WORKING TO GET YOU APPROVED. THANKS CASEY SCHAEDEL FOR
ALL YOUR DID FOR ME! GOOD PEOPLE TO WORK WITH. THANK VETERANS UNITED
HOME LOAN FOR CASEY AND HIS TEAM THEY ARE THE BEST. HIGHLY RECOMMEND
Initially I was going to give VU a ten out of ten but, one time when I called Rynda and left a message, she did not return my call that day or the next day. It wasn't until the next day that I called again and still wasn't able to get ahold of anyone so, I was transferred to the supervisor Brad who was very helpful. I was told everyone was in a meeting, which is understandable but, prior to retiring, when I worked and I walked into my office in the morning and saw that I had a missed a call the previous day, I would immediately call that person back.
The thing that really didn't sit well with me is when Rynda sent me a text about the review stating, "we expect a 10 out of 10". Pressuring someone for a 10 out of 10 even slightly or passively is "unprofessional" in my opinion. Soliciting a review should be enough without the pressure of receiving a perfect score. She probably didn't mean anything negative or offense when requesting a perfect score but, that maybe an inherent problem with communicating via text instead of verbally.
Nevertheless, my experience with VU was excellent, just not perfect.
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Everything was great. Easy and James was super helpful for the entire process.
This is our first home purchase, and the team at Veterans United made the process easy. They followed up regularly throughout the process and were always ready with the answers when we needed them. My wife and I are very pleased and will definitely recommend to others.
When we first decided to purchase a home, we felt the stress and anxiety that comes with such a major decision. However, our fears were quickly put to rest when we were introduced to our Veteran's United team. Our wonderful loan officer Chace Tuck was there to guide us throughout the entire process. Chace was always available to answer our questions and address any concerns we had. Our amazing realtor Jen Riley worked so diligently in the search for our dream home. She helped us reach our goal and made the journey there both memorable and enjoyable. Jen taught us so much along the way, helping us build up the confidence needed to make such an important decision. As first time home buyers, we were blown away by the level of care and professionalism shown by our Veteran's United team. They truly simplified the homebuying process from start to finish. Thank you all for making this the best experience possible!
This is our second time using Veterans United and they get you great rates, are really easy to work with, and provide exceptional customer support. I highly recommend them!
The team at Veterans United were always communicative, quick to answer every question, and available when I needed them or had questions. The entire process went smooth thanks to their responsiveness and support. Highly recommend.
Everyone my wife and I worked with from Veterans United were professional, and dedicated to helping us in every way we could possibly need. Justin, Melissa, Josh, thank you so much!!
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I’ve already recommended Veterans United to a few fellow veterans. Thank you for the awesome service to my family 🙏🏼
My experience with Veterans United was nothing short of exceptional from start to finish. This company doesn't just process VA loans; they honor your service by building a dedicated team that makes the dream of homeownership a reality.I was fortunate to be supported by an absolute dream team:
Made the home buying process smooth. If our attorneys in Buffalo didn't mess the process here from our proceeds it would have been even better!!! We are happy to be part of the veterans united family!! 🥰. Thank you!!!
Veterans United made the process easy. The people are very friendly and willing to help with any obstacles and questions. Cannot say enough good things about the process.
Excellent service. Great communication and Smooth transaction. Thank you
Would 100% recommend VU to fellow veterans looking to secure a home loan. My Loan Officer Sydney worked closely with me every step of the way, and ensured that when conditions changed or difficulties were encountered that multiple solutions were still on the table to tackle any and all obstacles.
