My loan officer was a blessing. Somehow, despite my role, duties, and overwhelming obligations, she was there for me - in the evenings, early morning, while out of town, during mom duties, and every other facet of my unpredictable, at times unresponsive, and certainly non-conducive work schedule to this home-buying experience. She [Jamie] made others in her office available, at my behest, during the only times I could speak or correspond without hesitation; she provided multiple means of communication to get documents and questions fielded or answered and completed in a timely manner, and ensured there were reminders when I fell behind. My loan officer was a true, consummate professional and this review does not do her and the VU team justice. Amid the aforementioned, my closing date was able to be moved earlier than anticipated so I could take care of some personal issues that were hanging in the balance. Not once did I feel underscored on the way to congratulations day. The VU app is incredibly reliable and the easiest to use to sign and review documents, connect accounts provide feedback in one location, with access by any VU team member. Everyone involved from the title company, to my realtor, and the VU closing manager cultivated a relationship through my loan officer, to ensure my purchase through VU was what I anticipated, and a once-in-a-lifetime experience. VU earned my loyalty and business for VA and other loans in the future for years to come. I will forever be grateful. Thanks, Jamie
I am a first time home buyer so the whole process was a bit fearful and scary to me but veterans United guided me through the whole process and made it probably is not as easy as I can imagine being the first time my doing this so I didn’t have any preconceived ideas of what to do but they helped tremendously would recommend them to anyone
The Veterans United team was right with me every step of the way and kept me appraised of any changes and/or new information they needed to continue processing my loan qualification. Even being out of state was no problem as everything was easily submitted online. They were fast and efficient in getting all my paperwork processed allowing us (my family and I) to close on our dream home on time, which added to our peace of mind while dealing with the stresses of moving across the country. They took what saw as a jigsaw puzzle, and put everything in sequential order making it very easy to put all the pieces together. Jamie Booth answered all my questions thoroughly and made sure to explain aspects I didn't even know I needed to ask about. I would 10/10 recommend to anyone that Veterans United handle their home loan process.
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