Reach out to Matt Rice, and or Jennifer Shires when trying to get started using you VA loan benefits for purchasing your home. Without a doubt they made my process a boatload easier than had I gone with someone else. They both worked with me while I was in another country just to get stuff ready to make it easier when I got back. Big ups to the both of them.
Heather Damer provided truly outstanding service throughout our entire home loan process. From start to finish, she was incredibly attentive, responsive, and genuinely cared about making sure we understood every step. She took the time to answer all of our questions, explain our options clearly, and made what could have been a stressful experience feel smooth and manageable.Heather’s professionalism, knowledge, and customer-first approach really set her apart. We always felt like a priority, and her communication was excellent. I would highly recommend Heather to anyone looking for a home loan — you won’t find better service or a more dedicated person to work with.
Lisa and Melissa was fantastic. They always respond quickly, nice, friendly and helpful. The reason I gave 7 out of 10 is the final step where we need to have the final number to transfer money to the title company was delay. I have to keep following up and we didn’t know until afternoon of the day before closing.
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Overall, I had a strong experience with Veterans United. My loan officer and the team were responsive, explained the process in plain language, and kept things moving. Closing went smoothly, and I appreciated the guidance from start to finish. Special thanks to Matt, Trevor D. and Jennifer S. for being patient and thorough.
Veterans United is a great place to start your home buying journey. They are highly capable and will guide you effectively through the process.However, a crucial point often missed by first-time homebuyers is that despite their name, the company is not military-owned or officially affiliated with the military. While many employees come from military families or contractor backgrounds and understand the lifestyle, it's strictly a for-profit business.My overall experience was positive, and they helped me achieve my goal. The main takeaway for anyone considering them is to shop around for better rates before committing.
