Veteran's United have always treated me well. It didn't matter who I worked with, everyone was always so helpful and understanding.
Be prepared for a lot of steps... and remember to be patient. A lot of things about the process may not make sense, but once you reach the end you'll be able to see what those were about. Check your email often - throughout the day - and respond to things from them as quickly as you can to help keep everything running as smoothly as possible.Don't go crazy buying stuff for the new house until AFTER you've closed and gotten everything connected, hooked up and paid for - the power, water, etc. Remember, things can fall through on you until after everything is signed at closing.
This is the eighth house that I have purchased and has been the best customer service. I would highly recommend Veterans United Home Loans to my friends and family. If I ever purchase another home; I would definitely use Veterans United Home Loans.
I could not be happier with the assistance and attention I received from Maggie and Becky. They were wonderful to work with. They always kept me in the loop and worked with me on the changes I wanted to make. Working electronically made it very easy. I really appreciate and would highly recommend Veterans United Home Loans.
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Working Veterans United team has by far exceeded our expectations when it came to buying our first house. They were quick, professional but concerned and caring. They kept the whole process moving forward in a timely fashion. We are still in shock how fast we became home owners!! Thank you Veterans United for helping us buy a home that we always dreamed of!!
Highly recommend. Very easy to work with and always kept me updated thru the whole mortgage process.
I was initially going with another lender, but after speaking to Nick and doing some comparisons VU won me over, glad i made the decision to go with you guys and highly recommend to other buyers.
I cannot thank Ta'Tiana and the entire Veterans United team enough. They provided exceptional service and made my less than linear process as smooth as possible !
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Many of the documents required were dictated for upload piece-meal. For example, a couple of weeks into the process a water test was required because we had a well. The well test held up the process because it had to be done 3x before the process was approved. Had they told me upfront the process could have gone faster and smoother. Also, once a set of required documents was uploaded then more were requested. This happened on several occasions. Had they they required ALL the documents it would have made the process much smoother.
Amazing people to work with. Our original purchase and our refi were so easy for us. No issues at all. Communication is perfect.
My team did great! They helped me every step of the way and were fast to get back to me and keep me updated. Would highly recommend!
We ran into a couple of problems last year when trying to buy a house..but Brian and his team walked us threw as to what to do and not do so that everything would go smoothly when I start the process again to buy a house. Now I can say we are home owners now. Great job Brian and your whole team.
Very smooth process .
I would totally recommend Veterans United they have stayed on top of my loan process and have went above and beyond staying in communication with the process. They also have a solution for everything for moving.
