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Clarksville, TN Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
8,473 reviews
468 new reviews submitted this week!
99.5%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 8,473 unfiltered reviews

Starting on Page 23 of 283. Return to Page 1

5 out of 5 Stars
5 out of 5 Stars

Being a first time homebuyer was exciting yet very stressful and scary. Karol and the VU team made everything as seamless as possible, answered every question, and had solutions for every roadblock. I can’t recommend them enough for anyone looking to purchase a home.

5 out of 5 Stars
5 out of 5 Stars

Very expedient and efficient, and the fastest closing I’ve ever had on a loan!

5 out of 5 Stars
5 out of 5 Stars

Amanda, Robert and Sarah were absolutely incredible!!

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5 out of 5 Stars

What a great group to work with! I highly recommend using this company!

5 out of 5 Stars

Karol and her team were hands down the best VU team we've ever worked with. This was a months-long process for us but she stuck by our side the entire time always quickly answering emails making sure we had all the information we needed. She patiently worked with me calculating prospective house payments with the varying interest rates too. I am incredibly grateful for that.
Melissa, our transaction coordinator, was always verrrry quick to respond to my texts/emails making sure we had everything we needed but also made sure they got what they needed from us to move to keep moving forward which frankly, took some patience on her part. ;)
Brittany, our concierge, checked on us throughout the entire process, researching all of the information we needed to get set up in our new town.
If we buy another house anywhere in Tennessee again, I will go straight back to Karol and her team for help. She spoiled us and frankly, I liked it!

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5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

I thought that the entire process was smooth and seamless. My wife and I are thankful that we got such amazing care from Karol. We are hoping to continue buying through VA United in the future.

5 out of 5 Stars
5 out of 5 Stars

I was a first time buyer, and Lisa went over the mile and made every possible effort to help me out understand the whole process, gave me the best advice and pointed me towards the right people to make this whole team effort a great experience for me.

4.5 out of 5 Stars
5 out of 5 Stars

As first time homeowners first time homeowners, my wife and I never felt "in the dark" when it comes to the things we need to know or the things we need to do. Thank you to all the staff that worked hard to help us buy a home.

5 out of 5 Stars

Karol and the team were fantastic!! The communicated with me every step of the way and were always available if I had any questions.

5 out of 5 Stars

I've worked with Karol at Veterans United for years and she's done several loans for me. She can always be counted on to get the job done! Fantastic service and diligent efforts in getting our loans closed (particularly difficult cases too!). I highly recommend Karol for all VA loans!

5 out of 5 Stars
5 out of 5 Stars

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5 out of 5 Stars

Paul and his team have always gone above and beyond for my family. Paul is always so kind and understanding.

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4.5 out of 5 Stars
5 out of 5 Stars

Absolutely outstanding working with the Veterans United team. They were very timely and responsive and helped us every step of the way!

5 out of 5 Stars

I would recommend going with United Veteran anytime. I would also recommend asking for Stephanie Batson as your realtor. We literally didn't have to do anything but find the right house we wanted and sign papers they did all the other work and made me feel so relax and not stressed .

5 out of 5 Stars

Treat veterans better than anybody.

5 out of 5 Stars

Thank you , it went quickly and overall smoothly.

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