Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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What a great group to work with! I highly recommend using this company!
Karol and her team were hands down the best VU team we've ever worked with. This was a months-long process for us but she stuck by our side the entire time always quickly answering emails making sure we had all the information we needed. She patiently worked with me calculating prospective house payments with the varying interest rates too. I am incredibly grateful for that.
Melissa, our transaction coordinator, was always verrrry quick to respond to my texts/emails making sure we had everything we needed but also made sure they got what they needed from us to move to keep moving forward which frankly, took some patience on her part. ;)
Brittany, our concierge, checked on us throughout the entire process, researching all of the information we needed to get set up in our new town.
If we buy another house anywhere in Tennessee again, I will go straight back to Karol and her team for help. She spoiled us and frankly, I liked it!
I thought that the entire process was smooth and seamless. My wife and I are thankful that we got such amazing care from Karol. We are hoping to continue buying through VA United in the future.
I was a first time buyer, and Lisa went over the mile and made every possible effort to help me out understand the whole process, gave me the best advice and pointed me towards the right people to make this whole team effort a great experience for me.
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As first time homeowners first time homeowners, my wife and I never felt "in the dark" when it comes to the things we need to know or the things we need to do. Thank you to all the staff that worked hard to help us buy a home.
Karol and the team were fantastic!! The communicated with me every step of the way and were always available if I had any questions.
I've worked with Karol at Veterans United for years and she's done several loans for me. She can always be counted on to get the job done! Fantastic service and diligent efforts in getting our loans closed (particularly difficult cases too!). I highly recommend Karol for all VA loans!
Paul and his team have always gone above and beyond for my family. Paul is always so kind and understanding.
Absolutely outstanding working with the Veterans United team. They were very timely and responsive and helped us every step of the way!
I would recommend going with United Veteran anytime. I would also recommend asking for Stephanie Batson as your realtor. We literally didn't have to do anything but find the right house we wanted and sign papers they did all the other work and made me feel so relax and not stressed .
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Treat veterans better than anybody.
Thank you , it went quickly and overall smoothly.
Extremely professional and personable. Great team and efficient at everything they do.
I am impressed with VU. I would recommend this company.
In sharing a previous review, I was extremely impressed by the communication and openess to get this deal closed! I thought everyone expedited accordingly.
We are very happy that we picked Veterans United, I would not want to go with anyone else in the future and I would recommend them to everyone especially my veteran community. They are very knowledgeable and helpful. Every time we had a question or concerns, we received a prompt reply.
