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Clarksville, Tennessee Reviews

Unedited and unfiltered reviews from Veterans and military families

8,116

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

It a very smooth process, my loan officer was super awesome.

5 out of 5 Stars
Would Recommend

Veterans United did their job and beyond. I never had any issues nor do I have any complaints. They walked me through the whole process and never broke a sweat.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This was my first experience with buying a home, and they helped make this a memory I'll never forget.

5 out of 5 Stars
Would Recommend

Made the stressful life changing event of buying a home as pleasant and informative as humaningly possible. I would hands down use them in the future.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

This is my second time getting a loan with VU and Charlotte McClellan and like the previous time the experience was seemless!

5 out of 5 Stars
Would Recommend

Heather made everything easy and simple. Jennifer and Nick were always available for questions, and Mia always greeted me as if I was a long-time customer.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I prequalified with another company at the beginning of the process to do my due diligence, however, Amanda with her knowledge and experience was able to seek a better deal for us. Plus, Amanda and her team made the process very easy for us.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Heather Damer was awesome to work with. She took over for the corporate office which was giving very poor customer service and she turned the process all the way around. She ensured we closed on time even with the last minut price changes.

5 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

My experiene with Veterans United was awesome. Amanda and DAnne and Robert were great.

5 out of 5 Stars
Would Recommend

Amazing made everything too easy.

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

Your company has an over reliance on e-mail communications. I understand that it should be your primary means as it provides a record of communication however, e-mails should be followed up with a phone call to confirm receipt and understanding.

5 out of 5 Stars
Would Recommend

They really work with you to try to accommodate your needs and everyone I dealt with was always pleasant with a great attitude.

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

More Reviews

See all 8,116 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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