A process that should be simple and basically the same for most buyers (with a few exceptions) was disorganized and chaotic. The computer signing didn't work and it took 8 days for the staff to notice the signatures weren't clear. We had to do all of it again. The "Wet Pack" is difficult to understand and maneuver. We were asked all pertinent questions at the first meeting but had to repeat our answers to same questions at least once or twice. Here is my $100 and hour consulting advice - Make a list of every document you might need from any possible buyer. At the first meeting check off/highlight which documents you will need from that particular buyer. Next provide the hard copy documents you need to have signed (with the signature line highlighted). Place all of this in a large envelope with a Fed Ex envelope (labeled and posted) included. Tell the buyer to get all of the documents you need, sign the documents you have indicated and Fed Ex it all back in the envelope provided by a certain date. It's not brain surgery people.