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Clarksville, Tennessee Reviews

Unedited and unfiltered reviews from Veterans and military families

7,993

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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After hearing and reading so many home buying horror stories, I must admit, it required quite the pep talk to make the initial phone call. Lucky for me, my call was transferred to Karol Hart. From our first conversation I knew she was the loan specialist for me. The process was uncomplicated and straightforward. I simply provided the requested paperwork and trusted in Karol and her team do the rest. I was informed during every step and never once loss any sleep during the process. If I knew home buying could be so simple I would have taken the step a long time ago. I am beyond grateful for all the work the ladies put in to help me accomplish my home buying dream. Thank you so much from the Larry family.

0.5 out of 5 Stars

Went with Veterans United for a second and final time. Heather was great the first time around but was pretty much non existent round two. Seemed to be the going trend through the whole process though I guess easy money for them!

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Heather was really helpful throughout the entire process, and it was really easy to work with her, and reach out to her in case of any questions.She walked us through the loan process, home inspection, appraisal, and closing.The whole process was very smooth, and it dint even feel like we went through the process, as some people say is very tedious, and painful.

5 out of 5 Stars
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Very personable service- they made our loan experience painless😊 thank you again!!!

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Charlotte is great! It was a seamless process and I thank you all for getting me in the condo!

5 out of 5 Stars
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I am beyond thankful for the work that Heather did on our behalf for this home loan. I had always heard that VA loans were more challenging and harder to work with. If this was challenging and hard to work around then I didn't know about it. Heather made this is a complete breeze for us by always answering our questions promptly and efficiently. She was very thorough with this process so we always knew what was happening even from several states away. I can't say it enough, Heather was beyond amazing.

4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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When I first decided to purchase a home, for the very first time with it being in only my name, I’d anticipated frustration, confusion, constantly feeling uninformed. To my surprise I can say that I never felt any of those things! My experiences in the past with home buying as a couple has never been this smooth! The staff was fantastic every step of the way, answering any and all questions, including ones they’d answered for me before, and promptly returning all of my emails and phone calls! Kelly Foot and Vetrans United were recommended to me, and will be recommended by me! Thank you all for everything, and for helping make my first solo purchase such a positive experience!

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