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Clarksville, TN Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
8,464 reviews
651 new reviews submitted this week!
99.5%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 8,464 unfiltered reviews

Starting on Page 9 of 283. Return to Page 1

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

4.5 out of 5 Stars
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

4.5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars

Jennifer and Sarah were absolutely incredible. They turned what appeared to be Dunkirk feeling and true uncertainty going from a construction loan to a permanent mortgage into a seamless process. Very responsive, open and honest. Best thing I appreciated was their ability to find answers to due out and questions they were unable to answer immediately instead of giving a fluff answer. They knew who to reach out to and where I needed to go to get it done. Great job on a short notice and quick turnaround within 30 days.

headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars

From the start, they as a team made me feel comfortable with the whole process. I read many reviews. I was terrified of the process as a result. Veterans United put my fears to rest. They made me feel like they were actually on my side. Kudos to their professionalism and top notch customer service.

headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars

I’ve used Veterans United twice, both times were handled with extreme care, and no pressure was ever added. Heather, Matthew, and Jennifer were definitely the best agents you could ever want! Will definitely recommend them to any veterans in the future. 10/10

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

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5 out of 5 Stars

Karol Hart, my loan officer, and Jonathon, my dedicated Home Buying Concierge, were outstanding representatives from Veterans United. Their guidance and professionalism made this my most rewarding loan experience.I also want to praise Amanda, Karol Hart's assistant, who acted as the loan processor on my file. She worked tirelessly to help me understand complex documents, providing clear, professional explanations and a personal touch that made me comfortable.I highly recommend Veterans United, especially Karol Hart (loan officer), Amanda (loan processor), and Jonathon (Home Buying Concierge), as their loan company and representatives to help experienced and new home buyers navigate the home-buying process.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

Veterans United out of Clarksville, TN is the best team of folks I’ve ever met and had the pleasure of working with! We’ve had the pleasure of working with Amanda and her team a few times now and they are the best!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

The entire process was handled by an experienced, responsive, reliable, professional team who demonstrated a genuine commitment in meeting my satisfaction and needs.

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars

Fast service, very detailed with the information. And they explain extremely well the numbers as much of us don’t understand all the numbers. Very friendly team and communication is excellent! Highly recommend.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars

I am Lisa's biggest FAN!!! Awesome team!
This is the second home I have purchased with Veterans United. They are Fast, Easy to work with, and simply the best.
You can't go wrong by using Veterans United and Lisa Durand.

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

Ready to see for yourself?

Experience first-hand why 7,159 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

Easy to work with. Responded in a timely manner and excellent communication!

headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars

Lisa Durand did a great job helping us. Lisa takes great care of Veterans.

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

Veterans United was amazing during the whole process of buying the home and even before hand answering all the questions my spouse and I had. The process was easy and smooth with no headaches.

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars

Everyone from veteran’s United home loan that helped me throughout this whole process were very helpful and answered all my questions. They gave me the most confidence throughout this process and I appreciate them all for it.

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

Karol H. and Amanda G. were so extremely helpful and vital to my home buying process. Extremely fast and professional, highly recommended!

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

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See all 8,464 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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