I was a little skeptical about the loan process at first but, Veterans United made everything simple and easy. I was kept informed about everything that I needed to know and do. I was reluctant on purchasing a home for me and my family and working with VU put my fears to rest. I would recommend them to any and everyone who is looking to purchase a home and letting Veterans United do for you what they have done for me. I didn't know that the loan process was so simple.
Quick and painless process if you have anything together before entering the market.
Veterans United's team makes the buying process easy with several professionals assisting along the way. I went from not qualified to let's buy in less than a month!
Outstanding customer service, communication and support. I could not be more pleased with the team that processed my home loan.
If your thinking about getting a VA loan I would recommend using Veterans United. They help you in a very professional way all through the loan process.
Communication was terrible. That's my biggest gripe
Response from Veterans United
Hey Curtis,
I’m really sorry to hear that communication fell short during your experience. You deserved to feel informed and supported throughout the process, and I understand how frustrating it is when that doesn’t happen. I’d like to learn more so we can see where things broke down—please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
The process was very simple. Never knew how easy and stress free home buying was. Thank you V/United for the smooth transition!
It was a very friendly process during a very stressful time . They made the process so much better and enjoyable
This is the place you want to be if you are purchasing a home. I am sure that Veterans United has many qualified people, but my Loan Specialist is the best. Ask for Mystle Schellhorn, she will get you through the process in a very professional and friendly way. Mystle has been dealing with me and my struggles, but does not give up on helping out. She knows who to partner with such as Jimmie Drapier as an underwriter, and he is excellent. Mystle Schellhorn has become a friend to my wife and I due to the fact she knows her business, and she cares for her clients.
Wonderful experience from start to finish.
The VU team was amazing. They were extremely knowledgeable and kept my best interest at the forefront every step of the way. A phenomenal experience and highly recommend VU.
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I couldn’t ask for a better team to help me buy my first home.
Josh and his team at Veterans United provided an outstanding experience during my home buying process. Their professionalism and knowledge made a process I was very stressful about, manageable and even enjoyable. I will rate them in the following areas of the process as:
Communication - 10/10
Expertise/Knowledge - 10/10
Attention to Detail - 10/10
Customer Service - 10/10
Efficiency and timelines - 10/10
Thank you to all of you that helped me. You did an awesome job. We moved in in less than two months, that rocks! Thank you.
Made the home buying process as easy as possible
Amazing experience, they helped every step of the way made things very easy to understand and answered questions quickly.
No problems. VU provided all the help I needed.
