Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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Very responsive. This was important as many of the homes I was looking at had high buyer interest and multiple offers situations.The ease of the website was very helpful.
Thwy workes with me and walked me through evert step of the process. They were fantastic.
Great workers, not matter a what time I need them they all was there for my.
Charlotte and her team were amazing. Thorough, helpful, accessible. Always willing to go above and beyond. I cannot recommend enough.
Amanda and her team are a blessing
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My loan team was helpful and communicated often. They were able to quickly get our loan done on a short time table.
Personal service that was timely, accurate and pleasant.Response time was quite impressive. Very pleased
My realtor originally suggested a different company to use, but they did not return my phone call in a reasonable amount of time so we tried Veterans United. I am extremely happy with this company. Every phone call was answered, each email got a response, and all of my questions/concerns were answered and addressed. All of this was done while I was still in NC all the way up until the night prior to my closing date!
Excellent experience. The team is thoughtful and professional.
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I had a great experience with Heather. She was extremely knowledgeable as well as customer service oriented.
I would trust Veterans United with any of my family members or friends. I would feel confident that my family/friends would receive quality service that they could trust and would not feel overwhelmed throughout the process. I know that it would be a positive experience for them as it was for us.
We were especially satisfied with our loan officer Kelly Foote and her team! They were always polite and fulfilled all of our needs the best they could.
The most valuable experience besides excellent customer service was the fact I received LIVE VOICE on the other end of my phone call! So invaluable than a menu driven option that puts you directly into voice mail.
