For me the entire process was seamless. Austin, my loan officer was outstanding, informative and ready to answer all questions. Taylor, my loan coordinator was truly exceptional. Her speed and level of care made my experience stress free.I would definitely recommend family and friends!
Overall working with Veterans United has been a rewarding experience for our family. The loan process was easy to follow, because we had a great team to work with us and to direct our path every step of the way. This is our second time successfully completing a home loan with Veterans United.
It’s the best loan to pick. I had a great team every step of the way. If u had to buy a home again I would choose Veterans United Home Loans. They always answered all my questions and keep me in the loop for any changes needed on my loan application.
Working with Veterans United was such a huge blessing! I got introduced to Ryan back in May when initially trying to pre-approve for a home. I was in the process of moving back home due to the pandemic so I was jobless and without a steady income. The only income I had was disability and at the time it wasn’t enough to qualify. Ryan told me what I needed to qualify and within weeks (nothing but God!) I was at 100% disability. This and only this allowed me to pre-qualify. Ryan was with me the whole time. He told me about my credit and what to do to maintain the score. His team of people was great and held my hand. Sidebar: This is my first home and though it’s a blessing to receive disability, I had to go through some things to be awarded it. Nevertheless, a furloughed job, living with my parents, and collecting unemployment for close to a year was all worth the wait of walking into a newly built home. Thank you, Ryan and your awesome team for giving me a place of refuge and peace.
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Everyone involved was extremely helpful and the app was straightforward with everything that needed completed making for a very easy process.
We have used Veterans United for 6 of our 12 home purchases over the last 28 years and only wish we'd found them sooner. Not a better mortgage company out there. We have been thrilled with the experience each and every time. Give them a try...you'll be happy you did. Highly recommend!
I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able to accomplish a un realistic home loan. Be honest with Veterans United and the team assigned to you but more importantly be honest with yourself. Don't expect miracles, know your budget, be prepared, be proactive and most importantly be patient and respond to their request immediately. It's your loan after-all even though you'll feel like the team is only working on your loan, keep in mind they are also working on others and their loans but their response to your concerns are still their highest priority. Even by email which in some cases are at odd late / early morning hours. Just shows you they are definitely working on your behalf to give you their very best effort to make your loan happen. If your expectations are realistic and your honestly expecting a good experience you'll be satisfied. Unless your assigned Loan specialist team is Logan and his team then good won't be "good enough" of a rating you'll actually recieve an excellent experience. Also would like to say to you all that Logan's team includes a beautiful coordinator/specialist named Taylor working on your loan and she is a Rockstar, I give Taylor 100 stars as she is fantastic in all areas as well. If I had to do it again I'd request and not quit requesting for Logan and Taylor to be assigned to accomplish my loan package that's how great they are.
Logan and team made me the happiest new home owner i could be and like I stated above they are what makes the Veterans United Home Loan experience stand out among the rest.
Veterans United has been extremely helpful in the loan process of me getting a lower interest rate for my home. I thought it was going to a tedious process, but it was so easy to understand.
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VU made the entire process from day 1 to closing and beyond very smooth and as stress free as it could be. Great to work with!
Improvements can be made. A large lender with shortcomings especially before closing. I think government shutdown issues could've been an obstacle. Please, communicate better or send a rep around when closing.


