Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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It was a pleasure working with our Loan Agent Kelly Foote. We especially appreciated the attention and follow-up provided by Kelly's support team members Kay Jay and Melissa Storey. Melissa was exceptional through-out the whole process.
The representatives were very helpful and always accessible.
Great staff that stays in contact with you throughout the whole loan process. Always ready to explain and guide you through any questions that come up.
Continued to add to list of requested items. After receiving items you related that you didn't need them. Please attempt not to stress customers out without reviewing and consulting with lender about above mentioned. Overall you guys are a great TEAM. Very professional.
Everyone is amazing and super friendly. They answered all my questions and really helped me through the process!
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It was so easy. Our loan officer made the whole process completely seamless
The team was second to none. Always courteous and willing to assist in any way possible.
Very professional, knowledgable, and friendly! What a pleasure working with those from Veterans United!! Always helpful, prompt, and treat customers like they are a priority!
Giving up so much information can be very personal and stressful. Veterans United made the experience very easy and worked with me very well.
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Experience first-hand why 7,191 homeowners give us a perfect score!
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Karol and Beth responded quickly to all communications whether email or telephone calls. They were direct in their requirements for information and kept us well informed throughout the process. There were no surprises. Glad to have been referred to VU
I love working wit my team. They did everything to make sure I got the information I needed
