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Clarksville, Tennessee Reviews

Unedited and unfiltered reviews from Veterans and military families

8,305

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
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1 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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VUHL made the loan process much easier through the use of the online processes. Providing required documents and signing the same in a timely manner did not require traveling to the VUHL office multiple times.

5 out of 5 Stars
Would Recommend

The representatives were very helpful and always accessible.

4 out of 5 Stars
Would Recommend

Great staff that stays in contact with you throughout the whole loan process. Always ready to explain and guide you through any questions that come up.

4.5 out of 5 Stars
Would Recommend

Continued to add to list of requested items. After receiving items you related that you didn't need them. Please attempt not to stress customers out without reviewing and consulting with lender about above mentioned. Overall you guys are a great TEAM. Very professional.

4.5 out of 5 Stars
Would Recommend

Everyone is amazing and super friendly. They answered all my questions and really helped me through the process!

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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It was so easy. Our loan officer made the whole process completely seamless

5 out of 5 Stars
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4.5 out of 5 Stars
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The team was second to none. Always courteous and willing to assist in any way possible.

4 out of 5 Stars
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5 out of 5 Stars
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Very professional, knowledgable, and friendly! What a pleasure working with those from Veterans United!! Always helpful, prompt, and treat customers like they are a priority!

4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Giving up so much information can be very personal and stressful. Veterans United made the experience very easy and worked with me very well.

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Karol and Beth responded quickly to all communications whether email or telephone calls. They were direct in their requirements for information and kept us well informed throughout the process. There were no surprises. Glad to have been referred to VU

4 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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I love working wit my team. They did everything to make sure I got the information I needed

5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

The best group we have ever worked with.

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See all 8,305 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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