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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,010 reviews
748 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,010 unfiltered reviews

Starting on Page 150 of 14,901. Return to Page 1

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars

The best and they treat you like family.

headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Photo submission from Geoffrey N.

Buying a home was a smoother process than we thought, all thanks to the hard work from VU! Thanks Chance & Team, y’all rocked! If you’re going VA then the only choice is VU.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

4 out of 5 Stars
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars

Everything was easy to navigate, the team stayed on top of things, the whole way through.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

I was a first time homeowner, so I had a lot of anxieties going into this life changing event! Todd and his Team calmed my anxieties very early on in the process. All of the Team members were professional, friendly, and very responsive to all my questions.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Was there through the whole process which was so easy

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

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4 out of 5 Stars
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

4.5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

Everything was seamless and Tim and his staff are so helpful and amazing !

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

4.5 out of 5 Stars

the entire buying and Loan Team were outstanding! I would rate them a strong 10.
I gave it a 9 only because our experien e with one on our sellinbg team. however, other than issues with that one, the rest of the team also deserves a strong 10.

headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

4.5 out of 5 Stars

Have some questions about this month pymt.

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Photo submission from Dwayne W.

Mike, Shane and Neisha were very professional, resilient, proactive and reliable. I would gladly recommend their services to my fellow Marines and Shipmates in the future. Thank you again for your support. I want to give the Veterans United team a show out for all of the heavy lifting and resilience they exhibited getting me and my family into our new home. Mike and his great team…Neisha and Shane were fantastic, as well as the concierge folks. This was a great way to conclude over 41 years in our beloved Marine Corps. God bless and Semper Fi Merry Christmas! Dwayne and Verona Whiteside

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

2.5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

If you can work with Sarah Streeter please look her up! She is open and knowledgeable about the expectation of the process and just getting the ball rolling with things. I really enjoyed her service from the preapproval letter all the way through the closing documents phase. Also Bailey Lyons was available and keen on following up and staying on top of my file. Thank you guys!

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

5 out of 5 Stars
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars

WeiWei and the rest of the Veterans United team remained in constant contact during the entire home purchase process. I received phone calls, emails, and tasks to perform via the VU app. I never felt stressed out throughout my home purchase process and am very thankful how seamless this process was.

headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars

The team work hard day in and day out. Nonstop effort from start to finish ensuring that my family would finally open the door to our forever home.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars

Veterans United worked their tails off to get us a home loan. They were all extremely helpful, kind and hard working. Thanks to Veterans United we now have a our own house to call home.

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

The team I worked with has been amazing, super knowledgeable and they always got back to me when I had tricky questions about the process. I will always recommend moving forward.

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars

I would definitely recommend Veteran's United to my family and friends. The high level of professionalism and amazing customer service, are exactly what I look for in a service provider. I want only the best for my family and friends and that is what Veteran's United is.. the best!

headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars
Photo submission from Bradley J.

The Veterans United team was excellent to work with and made the refinancing process smooth and easy. Carrie Freeman and Nina Eacker were very professional and friendly. They are a great asset to you and for future Veterans United clients. Thanks so much for being great and for the wonderful t-shirt!

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars

Service was excellent. Was able to get me closed on my 1st home. On a matter of days.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars

Awesome team. Secured a deal with a good interest rate rather quickly, meeting my fast-paced schedule.

headshot image of Jessica Galvan

Loan Officer : Jessica Galvan

NMLS# 2268425

5 out of 5 Stars
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

1.5 out of 5 Stars

Getting into contact with the team leading up to my closing was extremely difficult and I would not be contacted back for hours after reaching out. In a time of constant change, I was disappointed that I could not speak with my team quickly about closing matters.The underwriting process was terrible. There we unnecessary delays and things requested that my team should have told me about in advance, not when the underwriter requested them.I will not be recommending VU to others. This has not been a good experience for me.

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
headshot image of Alexander Mueller

Loan Officer: Alexander Mueller

NMLS# 2529010

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