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Clarksville, TN Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
8,477 reviews
503 new reviews submitted this week!
99.5%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 8,477 unfiltered reviews

Starting on Page 138 of 283. Return to Page 1

5 out of 5 Stars
5 out of 5 Stars

It was a fantastic experience and I will always recommend your company!

5 out of 5 Stars
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2.5 out of 5 Stars

I would strongly recommend that if you are new to buying a home that you find someone that you know and trust to help you understand the paperwork you receive. Do not expect that all the numbers and data are in order. I was able to catch several mistakes and in the end it was corrected but I may have missed on an opportunity to secure a better loan.

Response from Veterans United

Paul,
Thank you for taking the time out of your day to share this information. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We would like to learn more about your experience. A member of our Client Advocate team is always available to discuss any questions or concerns and we invite you to contact us. Thank you for choosing Veterans United.

5 out of 5 Stars
5 out of 5 Stars
4 out of 5 Stars
5 out of 5 Stars

Veterans United doesn't just have the best rates, they have amazing customer service! Kelly Foote's team at the Clarksville, TN branch was amazing to work with in this process. Kay Jay was especially great.....friendly and efficient. I felt like I was the only customer because of the time spent answering my questions and quick responses to my emails. I highly recommend Veterans United!

5 out of 5 Stars
5 out of 5 Stars

Highly recommend VU. My brother and sister in law are closing on an initial home loan the end of this month.

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5 out of 5 Stars

Great all around experience.

5 out of 5 Stars

I would recommend Veterans United every day. They worked flawlessly as a team to get my loan completed. The communication was top notch.

4.5 out of 5 Stars
5 out of 5 Stars

Excellent communication and very easy to work with! Responded quickly to any question or concern that I had throughout the entire process!

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Veterans United made the process very easy. Their portal is awesome. You can the status of you loan process from the beginning to the end. Anytime I had any questions Karol and or Toni responded in a very timely manner. Thanks again Karol and Toni for a pleasant experience.

5 out of 5 Stars
5 out of 5 Stars

All of the Veterans United staff that I have had the pleasure of working with were all very professional and super nice. Thank you to the whole team for making my first home purchase exciting and easy!

5 out of 5 Stars

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Experience first-hand why 7,170 homeowners give us a perfect score!

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5 out of 5 Stars
5 out of 5 Stars

Veterans United is the best!!! Thank you

5 out of 5 Stars

Ms. Kelly and her team made the entire process easy and painless to complete! I am grateful I was able to be represented by such an amazing team and will definitely recommend Veterans United and Ms. Kelly to anyone looking for a VA loan

5 out of 5 Stars
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