Amanda's team was absolutely amazing throughout the entire process. Dylan exceeded all of my expectations and provided outstanding customer service from start to finish. He was professional, responsive, knowledgeable, and made everything feel easy and stress-free.
I was extremely happy with my experience and truly appreciated the care and attention I received. Even though I now live in Knoxville, Tennessee, no matter where I am, I will always come back to Amanda's team for my lending needs. They earned my trust, and I highly recommend them to anyone looking for exceptional service.
Thank you, Amanda, Dylan, and the entire team for such a great experience!
⭐⭐⭐⭐⭐ (10/10)Veterans United made our first home-buying experience smooth, stress-free, and exciting. The entire team was professional, responsive, and always willing to answer our questions throughout the process. We felt supported every step of the way and never left wondering what came next.We are incredibly grateful for everyone involved in helping us achieve homeownership. Their dedication, communication, and commitment to serving veterans and their families truly stood out. We highly recommend Veterans United to anyone looking to purchase a home. Thank you for helping make our dream of becoming homeowners a reality!
We cannot say enough wonderful things about Lisa and the incredible job she did helping us purchase our new home. From the very beginning, Lisa was knowledgeable, responsive, and genuinely invested in helping our family navigate what was a major relocation and home purchase.Moving from Florida to Tennessee came with its share of complexities, and there were several moments throughout the underwriting process where Lisa's expertise, persistence, and problem-solving skills made all the difference. She consistently stayed one step ahead, kept us informed, and found solutions whenever challenges arose. Her communication was exceptional—we always knew where we stood and what to expect next.What truly sets Lisa apart is how much she cares about her clients. She took the time to explain every detail, answered countless questions with patience, and made what could have been an overwhelming experience feel manageable and even exciting. We never felt like just another loan file; we felt supported every step of the way.Thanks to Lisa's dedication, professionalism, and hard work, we successfully closed on our dream home and are beginning an exciting new chapter in Tennessee. If you're looking for a lender who is knowledgeable, trustworthy, responsive, and willing to go above and beyond for her clients, look no further than Lisa. We would recommend her without hesitation to anyone purchasing a home.Thank you, Lisa, for helping make our dream a reality!
Matt Rice was awesome to work with and I highly recommend him to anyone who’s working with Veterans United in the Nashville area. Matt’s thoroughness and understanding of my employment situation (multiple military orders, civilian hourly pay) was instrumental in allowing me to purchase my home. In addition, his knowledge of the VA Home loan program helped me secure an additional VA loan in addition to the one I already had. Thank you Matt!
Kaorl Hart and her team were nothing short of phenomenal. As first‑time homebuyers, we expected stress — but they turned the entire loan process into something smooth, clear, and unbelievably easy. They were incredibly informative, answered every question with patience and confidence, and were always reachable, no matter when we needed them. Their attention, guidance, and dedication made us feel supported every step of the way. We couldn’t imagine going through this with anyone else.
As a first time home buyer, my husband and I can truly say we had an awesome team helping in every process of the way. Dylan, Scott, and Amanda were very helpful, and easy to contact. They walked me through everything, to where I felt as if buying a home was something I’ve done before. Thank you, Veteran’s United Staff!
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We actually had gone to another loan servicer prior to using VU and we didn't have a good experience. We tried VU based on recommendations from family who have used them previously and praised their experience there. From start to finish everyone was very professional, quick to answer our questions thoroughly, and even got us a housewarming gift. Trevor and Jennifer were both so great and we will let everyone we know who is going through a house-buying process, go through them for a stress-free experience! Thank you so much again Trevor and Jennifer for everything!!!
Great experience from beginning to end. Matt made my process quick and easy. The terms of my loan were explained line by line and took the time to further educate me in what I did not understand. Everything was completed ahead of time to avoid any delays.
Like I have told him before, Thank you to him and his Team.. they were all awesome..
