We worked with Lisa Durand as first time homebuyers and could not be happier! Throughout the process Lisa Durand was knowledgeable, professional, and communicative. She answered any and all questions we had and walked us through every step of the home buying process, never making us wonder where we were at in the process. We had an incredible experience with everyone on our loan team, including Lisa, Melissa, and Joedi, and we would absolutely recommend them to anyone looking for a friendly, professional, communicative, and experienced loan team. We also had a great experience with Veterans United Insurance where we worked with Cassidy who again, was friendly, knowledgeable, and communicative.
This is my second time working with Veteran's United. The first was eight years ago. Their services are still as phenomenal as the first time! I have never felt so supported, informed, and valued as I have by my team at Veteran's United. They led me through every step in my home selling and buying process. I feel like a fledgling leaving the nest! Thank you, Nick, Dalton, Sarah and Cathy. We're so lucky to have you in Clarksville TN!
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We actually had gone to another loan servicer prior to using VU and we didn't have a good experience. We tried VU based on recommendations from family who have used them previously and praised their experience there. From start to finish everyone was very professional, quick to answer our questions thoroughly, and even got us a housewarming gift. Trevor and Jennifer were both so great and we will let everyone we know who is going through a house-buying process, go through them for a stress-free experience! Thank you so much again Trevor and Jennifer for everything!!!
This was our first time using our VA and it was I have to say outstanding. The service was incredible, offering help and every resource on the way before even moving into our new home. The service was great and the staff were very respectful, responsive, and kind. We are extremely satisfied and happy with working with Veterans United to help us finally buy our first ever home.
