All of the team was friendly but very professional. They updated me on a regular basis. All of the information that they requested from me was asked for early in the process allowing for smooth processing of the loan. I was notified of the few delays caused by the seller immediately with all needed information (the problem, solution and expected date of completion). They provided me with points of contact for all utilities and extra services that were needed to allow for a smooth transition into the new home. I highly recommend them if you are looking for a home in the area.
First off I want to thank Amanda Dusenberry, Dylan and Sarah for all their hard work, me and my husband had such a great experience with Veterans United while purchasing my home. From start to finish, their team made the process smooth, stress-free, and straightforward. They explained everything clearly, answered all of my questions, and always made us feel supported.
The level of care and dedication they showed truly stood out. They went above and beyond to ensure we understood every step, and we never felt rushed or pressured. Buying a home can be overwhelming, but Amanda made us feel confident and at ease throughout the journey.
The online process of signing the documents prior to closing is just fabulous, this made things so much easier.
I am so thankful for their professionalism, patience, and kindness. Because of them, I’m now a proud homeowner. I would highly recommend Veterans United ,you’ll be in excellent hands!They have got us into our dream home and we are now 4 doors down from my grandkids.
Thanks again
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We actually had gone to another loan servicer prior to using VU and we didn't have a good experience. We tried VU based on recommendations from family who have used them previously and praised their experience there. From start to finish everyone was very professional, quick to answer our questions thoroughly, and even got us a housewarming gift. Trevor and Jennifer were both so great and we will let everyone we know who is going through a house-buying process, go through them for a stress-free experience! Thank you so much again Trevor and Jennifer for everything!!!
