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Clarksville, Tennessee Reviews

Unedited and unfiltered reviews from Veterans and military families

7,832

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

VU was excellent. Will sing their praises for a long time!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The entire team was outstanding. I will recommend them to anyone I know looking to secure a loan.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Working with veterans United was an amazing easy effective process. From the first phone call over a year before we were ready to buy till our last after closing on our first family home.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Amanda and Robert were great. Smooth, easy process start to finish. Thanks for making it happen for my family and I.

5 out of 5 Stars
Would Recommend

Mitchell was also wonderful at explaining paperwork and helping us through the loan process!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Great service and support to help you out to find your dream house and the best deal.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Various other team members helped as well, including: Mitchell, Alicia and Amanda.Mitchell, thanks for helping me with the right docs and ensuring the correct information was uploaded. Alicia for the insurance assistance, something else I really didn't know how it worked, so thanks for the help. Amanda for helping chase me around doc updates and uploads.Last bit I'll save for the tech. Wow, the platform was so easy to use, very few bugs and quite responsive. I wonder what buying a home is like without a To-Do list, so dang helpful I would have been lost without it.Also! I bought this house completely remote, haven't even set foot inside yet. The fact that VU was able to accommodate all of my lending needs while I was a few thousand miles away, impressive stuff. Thanks again :)

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Amazing team to work with and truly care about you and your interest at heart. Was honestly amazing first time buying a house. I’ve only heard night mares but to me it was easier than getting an apartment.

5 out of 5 Stars
Would Recommend

The Veterans United team were very communicative and committed to making the process as painless as possible. There was no time where we felt like we didn’t know things were happening. They gave lots of great help and information, and seemed motivated to give the best service possible.

4 out of 5 Stars
Would Recommend

I’m pleased with the simplicity that came with Veterans United and once I began working with Trevor, instead of the previous loan officer, the entire task was a breeze. The online features and checklist format make it all very digestible and allow me to sift through papers without feeling like I’m being waited on.

5 out of 5 Stars
Would Recommend

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4.5 out of 5 Stars
Would Recommend

As a first-time home buyer, you provided me with the complete service package from start to finish. Navigating the maze of contracts and procedures was made easy with your help. Thank you!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United has been my go to the last several times for purchases. Hands down no one has the best customer service available. Always so kind, helpful and answers all my questions!

5 out of 5 Stars
Would Recommend

Our team was very helpful and even when we hit minor bumps in the road, they were reassuring and helped us in any way possible.

5 out of 5 Stars
Would Recommend

I couldn’t be more pleased with how non-stressful this home buying process was. Jennifer went above and beyond from the start to make sure everything was taken care of and there wouldn’t be any issues. I appreciated her and her team, so much!

5 out of 5 Stars
Would Recommend

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See all 7,832 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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