Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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I highly encourage all service members to utilize Venterans United. They truly care about you and will help you get the best interest rates available on the market. In my experience they outshined USAA...
The communication between agents was nonexistent. When the agents called me, they had no idea who else i was working with or what stage of the process I was in. The communication between the agents and my wife and I was absolutely terrible.
Hi Jacob, We appreciate the chance to hear from you and we understand that the communication may not have exceeded expectations. We want everyone to feel that we go above and beyond to deliver outstanding service. We are sorry to hear that your real estate agent did not provide the service nor communication your deserved. While we do not have control over that aspect of your journey, we can certainly reach out to our VUR team for further assistance. A member of our Client Advocate is available to speak with you and learn more about what may have caused you to feel this way. By providing direct contact information for all of our Loan Specialist we go to great lengths to ensure you'll have an easy time reaching out for assistance. We invite you providing more detail and help us look to improve.
Outstanding service for a 2nd time and would recommend services to anyone.
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Working with the VU team has been painless, stress free. They are highly professionals that know their job from the back of their hands. I couldn’t recommend them enough. Karol Hart is the best
Veterans United is who you want to work with. They make the process stress-free and super easy. They helped us with anything and everything we needed.
Veterans United help to make my house purchasing process fast and efficient.
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Working with Veterans United was very easy. They take you step by step through the home financing process. At no time did I feel out of the loop. It was a great experience.
Melissa Hodges also went above and beyond to help with the closing process and make things smooth and answered all my stubborn questions. Also a 100/10 performance from Melissa!
