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Clarksville, Tennessee Reviews

Unedited and unfiltered reviews from Veterans and military families

7,964

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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5 out of 5 Stars
Would Recommend

What a great group to work with! I highly recommend using this company!

5 out of 5 Stars
Would Recommend

Karol and her team were hands down the best VU team we've ever worked with. This was a months-long process for us but she stuck by our side the entire time always quickly answering emails making sure we had all the information we needed. She patiently worked with me calculating prospective house payments with the varying interest rates too. I am incredibly grateful for that.
Melissa, our transaction coordinator, was always verrrry quick to respond to my texts/emails making sure we had everything we needed but also made sure they got what they needed from us to move to keep moving forward which frankly, took some patience on her part. ;)
Brittany, our concierge, checked on us throughout the entire process, researching all of the information we needed to get set up in our new town.
If we buy another house anywhere in Tennessee again, I will go straight back to Karol and her team for help. She spoiled us and frankly, I liked it!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I thought that the entire process was smooth and seamless. My wife and I are thankful that we got such amazing care from Karol. We are hoping to continue buying through VA United in the future.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I was a first time buyer, and Lisa went over the mile and made every possible effort to help me out understand the whole process, gave me the best advice and pointed me towards the right people to make this whole team effort a great experience for me.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

As first time homeowners first time homeowners, my wife and I never felt "in the dark" when it comes to the things we need to know or the things we need to do. Thank you to all the staff that worked hard to help us buy a home.

5 out of 5 Stars
Would Recommend

Karol and the team were fantastic!! The communicated with me every step of the way and were always available if I had any questions.

5 out of 5 Stars
Would Recommend

I've worked with Karol at Veterans United for years and she's done several loans for me. She can always be counted on to get the job done! Fantastic service and diligent efforts in getting our loans closed (particularly difficult cases too!). I highly recommend Karol for all VA loans!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Paul and his team have always gone above and beyond for my family. Paul is always so kind and understanding.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Absolutely outstanding working with the Veterans United team. They were very timely and responsive and helped us every step of the way!

5 out of 5 Stars
Would Recommend

I would recommend going with United Veteran anytime. I would also recommend asking for Stephanie Batson as your realtor. We literally didn't have to do anything but find the right house we wanted and sign papers they did all the other work and made me feel so relax and not stressed .

5 out of 5 Stars
Would Recommend

Treat veterans better than anybody.

5 out of 5 Stars
Would Recommend

Thank you , it went quickly and overall smoothly.

5 out of 5 Stars
Would Recommend

Extremely professional and personable. Great team and efficient at everything they do.

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I am impressed with VU. I would recommend this company.

5 out of 5 Stars
Would Recommend

In sharing a previous review, I was extremely impressed by the communication and openess to get this deal closed! I thought everyone expedited accordingly.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We are very happy that we picked Veterans United, I would not want to go with anyone else in the future and I would recommend them to everyone especially my veteran community. They are very knowledgeable and helpful. Every time we had a question or concerns, we received a prompt reply.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Overall it was a great experience working with the team . I would work with them again and I would also recommend them to anyone friends, family, even a stranger. They provided constant updates and were always just a phone call or email away.

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See all 7,964 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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