Perfect 10 totally would recommend Veterans United....our closing went smoothly...thanks Angela.Hake@veteransunited.com and Emma.Loyd@vu.com
You guys made the home buying experience SUPER painless Chris and Justin were nothing short of amazing.
Wesley and the team were phenomenal throughout the entire process. I was happy to work with them and they couldn’t have made the process any more simple. Great communication and fast responses. Thank y’all!
No, I would not recommend it to anyone. It was extremely stressful, too disorganized, poor communication, not enough information given, and very confusing to go through . I was recovering from a surgery and they made the stress from that even worse. I had a fainting episode and had to go to the hospital again during this period of waiting for everything to go through.
Response from Veterans United
Hi Jeremy,
I’m really sorry to hear how hard this experience was for you, especially while you were recovering from surgery. Going through a home loan is already a lot, and feeling confused or left without the information you needed can add stress you shouldn’t have had to carry. I can understand why this left such a difficult impression.
If you’re open to talking more about what happened, we’d really appreciate the chance to review your experience and see how we can support you better. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. Central Time, and if you reach out after hours we’ll typically follow up the next business day.
Thank you for sharing what you went through. I’m here if you’d like to talk.
Everybody at Veterans United that I either talked with or corresponded with through emails and texts were very knowledgeable and very cordial always willing to help would answer any questions that I had.
Our team Tony and Brooke helped make our dream home across the country a reality!!! Thank you so much!
everything went smooth and the staff was there all the way to help out with any questions and help to resolve them
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Very helpful navigating the obstacles of VA loans. Always kept me informed and the portal just made things so much easier.
The team was amazing and worked with us every step of the way. Really felt informed at all times and guided us well. We couldn't be happier with our new home and team backing us up!
Using Veteran's United made the home buying process really less complex.
The team that I worked with were so proficient, nice, and very knowledgeable. They were accommodating to me and they were always on top of everything in an efficient manner. I would gladly recommend Veterans United to friends and family members who are looking to purchase a home.
