Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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reviews
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Thank you so much for making my first home purchase seamless and an excellent learning experience! So, so, so thankful!
Only thing is I wish someone had called us to go over the loan documents in detail so we would know the info better
This is our second time with Charlotte and the team. We thought they were great the first time we purchased through them, but they completely outdid themselves this time! Love our new home, but if we ever have to move again, they will surely be the team we return to. Thanks for everything yall do!
The entire team did an extremely good job at patiently explaining everything and working with my budget. The process I have been afraid of for years was made easy by the team. Thank you all.
Buying our first one was so easy, even being 10 hours away paul and everyone involved gave us the comfort and reassurance we needed when taking such a big step.
Exceptional. Phenomenal. Professional. I can go on and on about Elizabeth and her team.
From day one she made the process exciting and easy. She was always on tops of things and keeping us up to date so we didn’t have to wonder or worry. Elizabeth always made asking questions easy and never made us feel like we couldn’t go to her for the simplest things. We’ve already recommended Elizabeth to a friend who may be buying a house in the near future.
23 years old buying my first home, Veterans United helped me as much as they could and made the process smooth. Forever thankful for Trevor and his team!
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Excellent team to work with
Everything went smoothly. I would definitely recommend your company
Jamie and the team at Veterans United provided excellent customer service and was always available whenever I had any questions or concerns!
Loved working with the team they were very helpful and answered any questions my wife or I had. With us being first time buyers I was very adamant on being in the “know” so to have them answer all the questions I had was awesome.
I am very satisfied with Karol and how quick she was any time we had concerns. First time buyers with a lot of stress but, Karol and her team made this process smooth.
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Amanda and her team were excellent. Their communication, understanding of my need to get a home as soon as possible, and fast work to close on the house made for a really enjoyable first home buying experience.
Everyone who assisted us was amazing. We had a little different of a situation when it came to home buying and everyone did everything they could to make it seamless. We also had a death in the family during this process which put more road bumps and they were so great. Even sent a plant as a condolences and it meant the world.
Overall, really appreciate veteran united and it's team. I have never felt more at ease as a first time home buyer and would recommend to anyone buying a home!
I'm providing this feedback because it will help my loan officer and team, but I do think it's kinda silly that higher HQ ties it directly to compensation. Most people don't want to leave reviews and would only do so because it helps the people they interacted with on a daily basis.
Mortage lending is a tough job getting everything ready for the underwriters. I believe that Veterans handled the frustration for applicants as well or better than any I have dealt with.
I am very happy my family and I happened to attend a random open house we were just passing by and decided to pop in. We were able.to.meet.some.oitsyanding real estate professionals. They set the standard for.how home buying should be. Thank you all for the level of care and attention you put into helping us to the very end.
From the application, to getting our credit squared away, to closing, every step of this process was comforting. We felt helped, cared for, and like we were most important!Thank you Amanda, DeAnna, Gisselle, and the entire team that made our desire to become homeowners a reality!!! You all truly went above and beyond!
