The Veterans United team made the home loan process as easy as possible. The step by step to do list was so helpful in keeping us on track and organized. They made the whole thing simple with such an easily navigated mobile app and user friendly website. Trevor Damer is so wonderful to work with and extremely knowledgeable.
This is our second time in 5 years using Veterans United for home purchases. Both experiences have been equal in top excellence of professionalism, promptness, friendliness, and efficiency with each team member we interacted with. We highly recommend Veterans United and would use them again if needed.
Heather Damer is the BEST in the business! She works diligently, professionally, and treats clients like family. She listens to understand situations and help in the best way she knows how. Give this girl a big bonus!!!! I have worked with Heather on 4 separate loans. I will always go back to her with new mortgage inquires. I love Heather!!!
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The underwriters made our loan process. Very difficult due to the fact that they didn’t understand options with financial advisors. We were taking money against our assets which did not require a set payback time frame. They were insistent that there had to be a repayment option. Our financial advisor tried to explain it but they didn’t understand. We had to liquidate shares instead which could have cost us one in taxes. Thankfully our advisor was able to sell shares without implications to our taxes. Please educate the underwriters on other options of obtaining money.
This has been THE BEST experience! I have worked in the customer service, sales, publishing and marketing industry for over 30+ years. I have experience from all sides of the business. Hands down, these two (Elizabeth McAskill and Jennifer Shires) were outstanding throughout. Their follow-through and attention to detail was excellent. They demonstrated true professionalism and expertise in their fields, as they guided me through the home buying process. One of the many things I loved about this experience was the ease of access to everything through the mobile app. I also really appreciated their (Elizabeth and Jennifer) availability and openness to answer questions directly through text when needed. We're all busy people and the little details helped make this process stress free and painless. Thank you!! You two are the best!! Highly recommend!!
