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Clarksville, TN Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
8,518 reviews
419 new reviews submitted this week!
99.5%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 8,518 unfiltered reviews

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4 out of 5 Stars

I would give a 9 of 10 if the website for loans management was updated. It is many generations outdated. That said everything else was awesome.

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4.5 out of 5 Stars

Jennifer and Melissa were outstanding and answered all my question promptly.

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Experience first-hand why 7,207 homeowners give us a perfect score!

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Kelly Foote was great to work with and on top of everything!

5 out of 5 Stars

The staff was extremely helpful and informative.

5 out of 5 Stars

Amanda was more then helpful at working at getting our loan approved in many with different income scenarios ( at least 6).

5 out of 5 Stars

From the 1st phone call (while stationed in Germany) to the closing everyone I spoke to were very helpful, answered all my questions and were quick to get me answers if needed.

5 out of 5 Stars
5 out of 5 Stars

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Experience first-hand why 7,207 homeowners give us a perfect score!

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5 out of 5 Stars
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5 out of 5 Stars

Charlotte Mcclellan and the entire team were helpful and courteous through the whole process. We appreciate such great customer service friendliness. We have many choices to do business with and we are extremely happy to have chosen a local company who refers to us as real people and not just a reference number.

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