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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,627 reviews
579 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,627 unfiltered reviews

Starting on Page 232 of 15,021. Return to Page 1

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars

My team was awesome from the start. They helped me out very much. They had to hold my hand a lot and they are very patient with me. I’m very appreciative of them. They were awesome. I would work with Brett anytime he’s very professional and polite and helpful.

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars

The entire process was amazing. Really the only stress we had was when we made errors and the team help us through it. I plan to use again when I sell my other home. Phenomenal service! Thank you for the gift of movie night. As soon as we are fully hooked up we will use. Thank you

headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

5 out of 5 Stars

Brett and this team has been incredible to work this. The whole process as effortless, communication and replies quick and informative. Very please and have already told multiple people about Veterans United and Brett.Wendy- quick responses and very helpful.
Jesse - great to speak with and genuinely cared about our goals. Found excellent resources.Anna - spot on with getting us where we needed to be. Fast responses and pleasant to work with.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Photo submission from Dayton B.

I would have never thought at 25 I would have a brand new built home with such an amazing family to share it with. Matthew Reehl went above and beyond to make sure the home buying process was as easy as possible. I would recommend him to anyone buying a house.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
headshot image of Christopher Conrad

Loan Officer: Christopher Conrad

NMLS# 2680963

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

4.5 out of 5 Stars

We hit a number of glitches along the way which delayed the process, but we got it done.

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

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5 out of 5 Stars
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars

From the time I contacted Veterans United about my loan the entire process was quick and easy. With in a little over three weeks we were ready to close.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars

I had just started looking at houses unsure if I could get approved. Dean got me approved for what I wanted and made it happen! He’s a master at his art that’s for sure!

headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

5 out of 5 Stars
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
Photo submission from Jesse B.

Exceptional,outstanding, incredible,professional,informative, comforting and let’s not forget they deliver. For me Veterans United or nothing.

headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

5 out of 5 Stars
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars

The whole team performed outstanding, they worked with me hand and hand i cant thank them enough for helping me move my family to a better living situation.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

Ready to see for yourself?

Experience first-hand why 358,269 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

My entire loan team checked in, helped in literally every way they could, and kept me fully informed of every step. They had someone find interest, electricity, water, trash, and gas services in my area. Offered to find moving services. Found me an amazing realtor that helped find my dream home. Just everything was great from the top dog down. Everyone seemed to want me to have this house as badly as I wanted it.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars

Veterans United and Ashley specifically have been my loan officer for over 10 years on multiple home purchases. Ashley has always worked with me through even the most complicated home buying situations, and Veterans United has always been able to offer me the best rates at the lowest buy downs. Their service is excellent and even when I have tried working with other lenders, the difference in service and reliability was so notable as soon as Veterans United was able to give me a comparable offer I jumped at the chance to come back with them.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

4 out of 5 Stars
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars

Veterans United was easy to work with.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Photo submission from Btrisse M.

This company is the best you can ask for. They make sure you are well taken care of, and you don’t feel that they are just out to get your money, also to be doing everything online this process is very smooth.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars

Wonderful service! Veteran’s United made the process of buying our new home a smooth process! I so appreciate everyone’s help!!

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars

From start to finish the staff at Veterans United was awesome. They had a real challenge with our loan and overcame every obstacle and our loan closed and funded yesterday. The entire team was amazing. HIGHLY RECOMMEND!!!!

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

3 out of 5 Stars

I would've preferred for the people from VU to make more communication with me. There were to many times where my realtor had to tell me what they said. Basically leaving me in the dark most of the time.

Response from Veterans United

Hey Fabian,
I’m really sorry you felt left in the dark during your loan process. You deserve clear and consistent communication, and I hate to hear we fell short. I’d like us to learn more and see how we can make this right—please reach out at 1-800-212-5200 or ClientAdvocate@vu.com.

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