Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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Heather Damer was awesome to work with. She took over for the corporate office which was giving very poor customer service and she turned the process all the way around. She ensured we closed on time even with the last minut price changes.
My experiene with Veterans United was awesome. Amanda and DAnne and Robert were great.
Amazing made everything too easy.
Your company has an over reliance on e-mail communications. I understand that it should be your primary means as it provides a record of communication however, e-mails should be followed up with a phone call to confirm receipt and understanding.
They really work with you to try to accommodate your needs and everyone I dealt with was always pleasant with a great attitude.
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Great group of people to work with!
Very helpful during stressful times.
They did a great job getting us pre-approved with our situation we had. Once our offer was accepted and we were in limbo before closing, there could be a little more communication. That is my only suggestion - more communication.
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The ladies we spoke too through our whole process, went over and beyond to make everything go smoothly. Thank you for all your hard work!
Everything was explained , so I understood. The whole process was very smooth.
I happened to work with Heather and she was outstanding, really appreciate her patience and help
The process was made so smooth and easy.
Heather was very pleasant to work with. She was always available to answer any questions I had for my loan.
