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Clarksville, Tennessee Reviews

Unedited and unfiltered reviews from Veterans and military families

8,305

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This is my second time getting a loan with VU and Charlotte McClellan and like the previous time the experience was seemless!

5 out of 5 Stars
Would Recommend

Heather made everything easy and simple. Jennifer and Nick were always available for questions, and Mia always greeted me as if I was a long-time customer.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I prequalified with another company at the beginning of the process to do my due diligence, however, Amanda with her knowledge and experience was able to seek a better deal for us. Plus, Amanda and her team made the process very easy for us.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Heather Damer was awesome to work with. She took over for the corporate office which was giving very poor customer service and she turned the process all the way around. She ensured we closed on time even with the last minut price changes.

5 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My experiene with Veterans United was awesome. Amanda and DAnne and Robert were great.

5 out of 5 Stars
Would Recommend

Amazing made everything too easy.

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

Your company has an over reliance on e-mail communications. I understand that it should be your primary means as it provides a record of communication however, e-mails should be followed up with a phone call to confirm receipt and understanding.

5 out of 5 Stars
Would Recommend

They really work with you to try to accommodate your needs and everyone I dealt with was always pleasant with a great attitude.

5 out of 5 Stars
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4 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Great group of people to work with!

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5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

Very helpful during stressful times.

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

They did a great job getting us pre-approved with our situation we had. Once our offer was accepted and we were in limbo before closing, there could be a little more communication. That is my only suggestion - more communication.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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See all 8,305 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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