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Clarksville, Tennessee Reviews

Unedited and unfiltered reviews from Veterans and military families

8,111

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Everyone at veterans United done their best to take care of my family and they sure did deliver, it was smooth and easy with little to no hiccups. My first time was a great experience!

5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Such a wonderful process and was helped every single step of the way. When I was even slightly struggling, I had help come from different directions to help. I am actually going to miss my team of people who I communicated with over the past weeks! Thank you all for everything!

5 out of 5 Stars
Would Recommend

Easily had the best service I could have asked for. Extremely fast and no issues with any paperwork or communication whatsoever. Each team member felt personal and that they cared. Regular check ins with me to see how was and always asking how they can assist us. Highly recommend.

5 out of 5 Stars
Would Recommend

Will be using Veterans United for the next home loan Lord-willing!

5 out of 5 Stars
Would Recommend

Great experience. Better than my first two home purchasing experiences. Big shoutout to Karol and Melissa.

5 out of 5 Stars
Would Recommend

Everyone who I dealt with was very quick to respond and helped make the process smooth and as pain free as possible.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

I appreciate everything you guys did for us.Outstanding job!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Trevor and his team were great. I'm a first time home buyer and knew next to nothing about the process. It all seemed incredibly intimidating. However, Trevor and his team walked me through every step.I shopped around multiple lenders, as advised, and ended up going with VU. Trevor and team explained everything to me in ways I could understand, and guided me through the process. They were always available to answer questions, even at odd hours.My concierge, Bailee, was great. Having a "concierge" at all seemed weird to me at first, but she was always able to help and provide information. She saved a lot of leg work.I really appreciate everything they did. They're awesome. I would definitely recommend.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Excellent customer service support team, I feel I was communicating with family. The team are knowledgeable and 100% confidents on what they do!!!!

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5 out of 5 Stars
Would Recommend

The Veterans United team, coupled with my real estate agent, made this home buying experience phenomenal. I was never left wondering about anything. Each of them understood my situation and what I wanted. They made my priorities, theirs. Would absolutely buy another home through this process. Specifically with Paul, Shelby, and Josh.

5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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4 out of 5 Stars
Would Recommend

More communication is my only complaint

5 out of 5 Stars
Would Recommend

Very easy to work with, and updates you constantly throughout the process. Would definitely recommend for any type of home purchase.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Heather was responsive and made it easy. 10/10

More Reviews

See all 8,111 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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