If you want knowledge and professionalism, this is the mortgage company to use. From the beginning of the process to the close of the loan, all went smoothly. Each representative I worked with (for various aspects of the process) was courteous and willing to answer questions and guide me successfully through the process. I closed this loan living 2000 miles away and never felt this just wasn't going to work. Thank you to the entire staff for all you did to make this a positive experience.
Kelly Foote was amazing and very informative. She was friendly and very knowledgeable at her job. She made our home buying experience go very smoothly with no hiccups. I would recommend her to everyone that I know. Thank you again for all your hard work and dedication to making this process successful.
Our experience with Veterans United was fantastic. Out of all of the banks and authorized lenders we called, queried, or otherwise sought out for our VA loan, Veterans United had the greatest customer service. Everyone on the team we were assigned to was ready and willing to help us with any questions, and they walked us through the process step by step- from pre-approval, to home searching, to closing. Our loan officer, Karol Hart, was so fantastic she even gave us a list of her best recommended local realtors- one of whom we actually took on and I have to say, I'm so glad we did. We went from offer to closing in about 30 days and that's phenomenal for a VA loan. Veterans United was definitely acting in our best interest with their efficiency, keeping tabs on interest rates, and answering all of our questions. Highly, highly recommend their service and we will be working with them again in the future.
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