This is our second time in 5 years using Veterans United for home purchases. Both experiences have been equal in top excellence of professionalism, promptness, friendliness, and efficiency with each team member we interacted with. We highly recommend Veterans United and would use them again if needed.
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Heather Damer is the BEST in the business! She works diligently, professionally, and treats clients like family. She listens to understand situations and help in the best way she knows how. Give this girl a big bonus!!!! I have worked with Heather on 4 separate loans. I will always go back to her with new mortgage inquires. I love Heather!!!
The underwriters made our loan process. Very difficult due to the fact that they didn’t understand options with financial advisors. We were taking money against our assets which did not require a set payback time frame. They were insistent that there had to be a repayment option. Our financial advisor tried to explain it but they didn’t understand. We had to liquidate shares instead which could have cost us one in taxes. Thankfully our advisor was able to sell shares without implications to our taxes. Please educate the underwriters on other options of obtaining money.
This has been THE BEST experience! I have worked in the customer service, sales, publishing and marketing industry for over 30+ years. I have experience from all sides of the business. Hands down, these two (Elizabeth McAskill and Jennifer Shires) were outstanding throughout. Their follow-through and attention to detail was excellent. They demonstrated true professionalism and expertise in their fields, as they guided me through the home buying process. One of the many things I loved about this experience was the ease of access to everything through the mobile app. I also really appreciated their (Elizabeth and Jennifer) availability and openness to answer questions directly through text when needed. We're all busy people and the little details helped make this process stress free and painless. Thank you!! You two are the best!! Highly recommend!!
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Experience first-hand why 7,190 homeowners give us a perfect score!
Saying thank you is not enough. I still can’t believe that we are home owners and it’s all because of your help. We always believed that this was a dream too far to reach and you showed us it is at arms distance. Quick, easy, seamless all good ways to describe this home buy process. First impression and it was a fantastic one. I will definitely recommend to all my friends and family. It’s a shame the scale only goes up to 10 because it was easily a 15+. Thank you again.
I worked solely with Amanda, and she was GREAT! I had a HORRIBLE experience with my first home purchase, in which I explained to her, so she made sure I only worked with her and nobody else and I truly appreciated that! She was such a good person to work with and also told me even if I didn't go with their company, she'd still assist me! The way she worked with me, I believe she would have! Any questions I had, she answered! If I was confused on anything, she was there! If I decide to purchase again while here, I'd definitely go with them! I can't speak for anyone else in the company, but I would definitely recommend Amanda! And trust me, I am SUCH a picky person and I can be a lot but everything worked out well!
