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Clarksville, Tennessee Reviews

Unedited and unfiltered reviews from Veterans and military families

8,317

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Veterans United was one of the most phenomenal companies I have ever had the privilege of working with. Their whole team are very professional and super easy to work with. If you are looking to buy a home I wouldn’t look anywhere else!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Our loan officer, Jake Levy, was absolutely phenomenal. I feel confident that the deal would have been a no-go if he had not been on our team. We found our dream forever property, but had significant issues with the appraiser (not completing an adequate report, an incorrect report that did not include the entire property, and not completing any report in a timely manner), which nearly caused the whole deal to fall apart. Luckily, Jake was willing to go above and beyond in order to help us ultimately close on our home. He was awesome from start to finish, and he even took the time to come to our closing. His persistence throughout the process, his grace in listening to and sharing our frustrations, and his willingness to answer all of our questions meant a lot to us and I cannot recommend him enough.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Overall I had the best experience with the whole team

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Just an amazing experience. Great communication and extremely professional. Always felt like we had someone I'm our corner. I'm very grateful for Jennifer and her team. Thanks for all the hard work, attention to detail and timely responses.

5 out of 5 Stars
Would Recommend

Want to thank Veterans United for they were a gift from GOD. The home I was renting from water heater went out and air went out. To make it even more bad the house was put up for auction. I was given a month to find somewhere to move and all the rental properties requiring so much down that I was feeling like giving up. Just when I was about to give up I was approved and in less than a month I was in my new home thanks to Veterans United. I thank GOD daily for the great people who helped make this a smooth process.

5 out of 5 Stars
Would Recommend

Thank all of you so much you have helped my wife and I accomplish a goal we thought was impossible.
Especially in this world today...

5 out of 5 Stars
Would Recommend

Mitchell, who helped with our loan paperwork as well, did a fantastic job getting our loan done super quickly! We were able to close 2 weeks earlier than expected. Everyone we talked to or worked with were prompt and professional. Everyone made us feel like our loan was in competent hands.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My loan officer and his team worked hard to get us through the process. I’m very satisfied with the service from Veteran United. I would recommend them to my friends.

4.5 out of 5 Stars
Would Recommend

Veterans United did an outstanding job of simplifying the home buying process. They were able to answer all questions and were great to work with!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans made the home buying process so easy! From start to finish and having the app was amazing! I had a to do list to keep me on track and the concierge was next level. 10/10 recommend

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I would strongly encourage other people to use Veterans United from start to finish the loan process was like a well oiled machine. Everyone worked together as a team to make it an easy process. Again a big shout out to Whitlee and Melissa.

5 out of 5 Stars
Would Recommend

Elizabeth was just absolutely amazing to work with. She explained everything and anything I had questions about. I recommend her to anyone needing a loan officer. They won't be able to find anyone better than Elizabeth.

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5 out of 5 Stars
Would Recommend

Most fast response and professional service I ever had. Jake really knew his stuff. Jake and his team went above and beyond. Thank you guys

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

The only issue we experienced was the inability of Veterans United to add a third part to the deed of our new home. This created much stress and concern for us during our buying process.

5 out of 5 Stars
Would Recommend

Everyone was so helpful and it was such a relief to have the process go as smooth as it did for my first home! Thank you so much Jamie!

4.5 out of 5 Stars
Would Recommend

Karol and Melissa were fantastic to work with and I'm grateful for their help during this process.

5 out of 5 Stars
Would Recommend

More Reviews

See all 8,317 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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