Shawn Lattimore was outstanding! He felt like a good family friend and kept me on track with everything. If I was missing paperwork or needed further explanation, he went above and beyond to explain with patience and kindness. He provided outstanding customer service every step of the way and when I think of great customer service, I think of my friend Shawn. He was such a blessing.I highly recommend Veterans United to all my friends and family. 100/10!
Heather Damer always, and I mean ALWAYS, answered my phone calls and texts and emails. Not only that but she did so promptly, and never made me feel stupid for the questions I asked as a new homebuyer. She was also very helpful and flexible when we discovered we may have to move our closing date back, and we were very grateful for her candor and objective opinions. Cannot recommend Heather and her team enough.
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The VU team of Nick, Sarah, and Nick were extremely helpful and professional. They fought hard to get me the best rate and costs available and made this long processes extremely easy. I would highly recommend them to anyone looking for a home loan. So happy I came back and chose VU for my home loan.
At this point, Veterans United are like family. This is our second purchase using Veterans United. Our team that was assigned to us were all excellent. They provided any and all of information we requested. We never once felt alone during the entire Home buying process. Big shoutout to Paul Grise and the team at Veterans United.
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I always thought that VA home lones were. Covered 100 percent. All you had to do was pick and choose. Then move in
. Not so much the case , which the knowledge and leadership of veteran united I fully understood . That it does take your part and it will take a bit of sacrifice and commitment, but the end result is worth it !
From start to finish, VA home loans were there every step of the way. Before even starting the prequalification loan, our loan officer gave us a detailed explanation of the current market and what to expect. This showed me that this team truly cares about people and is passionate about their mission to ensure customers' demands are exceeded. These values followed through the whole process, as every representative we spoke to through VA home loans was knowledgeable, precise, kind, and lovely to work with. As first-time home buyers, we had a lot of questions, and each question was met with a detailed answer. I cannot speak more highly of this agency and the team
