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Clarksville, TN Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
8,517 reviews
534 new reviews submitted this week!
99.5%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 8,517 unfiltered reviews

Starting on Page 30 of 284. Return to Page 1

5 out of 5 Stars

Such a wonderful process and was helped every single step of the way. When I was even slightly struggling, I had help come from different directions to help. I am actually going to miss my team of people who I communicated with over the past weeks! Thank you all for everything!

5 out of 5 Stars

Easily had the best service I could have asked for. Extremely fast and no issues with any paperwork or communication whatsoever. Each team member felt personal and that they cared. Regular check ins with me to see how was and always asking how they can assist us. Highly recommend.

5 out of 5 Stars

Will be using Veterans United for the next home loan Lord-willing!

5 out of 5 Stars

Great experience. Better than my first two home purchasing experiences. Big shoutout to Karol and Melissa.

5 out of 5 Stars

Everyone who I dealt with was very quick to respond and helped make the process smooth and as pain free as possible.

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I appreciate everything you guys did for us.Outstanding job!

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5 out of 5 Stars

Trevor and his team were great. I'm a first time home buyer and knew next to nothing about the process. It all seemed incredibly intimidating. However, Trevor and his team walked me through every step.I shopped around multiple lenders, as advised, and ended up going with VU. Trevor and team explained everything to me in ways I could understand, and guided me through the process. They were always available to answer questions, even at odd hours.My concierge, Bailee, was great. Having a "concierge" at all seemed weird to me at first, but she was always able to help and provide information. She saved a lot of leg work.I really appreciate everything they did. They're awesome. I would definitely recommend.

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Excellent customer service support team, I feel I was communicating with family. The team are knowledgeable and 100% confidents on what they do!!!!

5 out of 5 Stars

The Veterans United team, coupled with my real estate agent, made this home buying experience phenomenal. I was never left wondering about anything. Each of them understood my situation and what I wanted. They made my priorities, theirs. Would absolutely buy another home through this process. Specifically with Paul, Shelby, and Josh.

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4 out of 5 Stars

More communication is my only complaint

5 out of 5 Stars

Very easy to work with, and updates you constantly throughout the process. Would definitely recommend for any type of home purchase.

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Heather was responsive and made it easy. 10/10

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