Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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Excellent customer service support team, I feel I was communicating with family. The team are knowledgeable and 100% confidents on what they do!!!!
The Veterans United team, coupled with my real estate agent, made this home buying experience phenomenal. I was never left wondering about anything. Each of them understood my situation and what I wanted. They made my priorities, theirs. Would absolutely buy another home through this process. Specifically with Paul, Shelby, and Josh.
More communication is my only complaint
Very easy to work with, and updates you constantly throughout the process. Would definitely recommend for any type of home purchase.
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Heather was responsive and made it easy. 10/10
All personnel on the team were very knowledgeable and polite. They answered all our questions! Great experience overall!
Shawn Lattimore was outstanding! He felt like a good family friend and kept me on track with everything. If I was missing paperwork or needed further explanation, he went above and beyond to explain with patience and kindness. He provided outstanding customer service every step of the way and when I think of great customer service, I think of my friend Shawn. He was such a blessing.I highly recommend Veterans United to all my friends and family. 100/10!
Nick and his team were wonderful to work with. Nick made the whole process of buying our new home feel so easy, we were amazed. I would recommend Veterans United to all our friends and especially Nick Laws. He was the best to work with. Thank you so much!!
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Heather Damer always, and I mean ALWAYS, answered my phone calls and texts and emails. Not only that but she did so promptly, and never made me feel stupid for the questions I asked as a new homebuyer. She was also very helpful and flexible when we discovered we may have to move our closing date back, and we were very grateful for her candor and objective opinions. Cannot recommend Heather and her team enough.
Veterans United offered us great service. Trevor and Jennifer were always reachable. The whole process was very easy and I would definitely recommend them to anyone.
If you want to feel like a trusted friend is handling your loan & you’re a fan of 5 Star customer service, then you must go with Veterans United. We have had several transactions with them & it’s a no brainer for us to reach out to them for our next one!
I would recommend Veterans United to anyone. Everyone was so nice and helpful. They made our first home buying experience so easy. We will definitely be using them again!
