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Clarksville, TN Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
8,518 reviews
418 new reviews submitted this week!
99.5%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 8,518 unfiltered reviews

Starting on Page 177 of 284. Return to Page 1

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

When I didn’t understand, she took the time to help me understand. Also with a delay of my thinking process, she the best.

5 out of 5 Stars
5 out of 5 Stars

Kudos to Charlotte and her Team!

5 out of 5 Stars

Veteran's United is one of the best Home Loan Mortgage companies I have worked with. The team assigned to you always kept you up to date on your application. If items were needed, these were requested in an expeditious manner and added to your file. The process was smooth, I was informed of all documents required up front, there was always open communication. I would definitely use Veterans United again when purchasing another home, Heather is one of the tops.

5 out of 5 Stars
4.5 out of 5 Stars

They will go above & beyond to make you feel comfortable and make the whole experience simple & easy! We even closed ahead of schedule!

5 out of 5 Stars
5 out of 5 Stars

If I could recommend anything for Veterans United it would be to take over the Nation with your continuous support, outstanding communication and great compassion you show towards your clients. From day one Veterans United educated me on what I needed to do with my credit in order to qualify for a home loan. I did exactly what they told me and now 2 years later I’m a proud homeowner. Thank You Amanda and a big thanks to your entire team. You guys ROCK!!!!

5 out of 5 Stars

What a great experience I had with Kelly Foote and her team. I would recommend her to anyone and plan to do so. I literally was hours away from losing a home that I had a contract on due to a financing issue I could not resolve with another lender. I was referred by a family member to call Kelly and she made it happen for me and my 2 children! We couldn't be happier with her service! Thank you Kelly!

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5 out of 5 Stars
5 out of 5 Stars
4 out of 5 Stars
5 out of 5 Stars

Will definitely recommend and us veterans United again in the future!

5 out of 5 Stars

The entire staff was great Including the receptionist Emily. She called me by my first name every time I came into the office. Excellent customer service.

5 out of 5 Stars

Great people made it easy for us would definitely use them again on our next buy thanks so much

5 out of 5 Stars
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5 out of 5 Stars

Very incredible, helpful, friendly team. We were able to reach anyone with a quick phone call. They answered any questions and concern we had. We had our loan in just a blink of an eye, they worked very fast. STRONGLY RECOMMEND VETERANS UNITED to any Veteran who is trying to get a loan. They go above and beyond to satisfy the costumers.

5 out of 5 Stars

We have worked with multiple companies and personnel throughout our lives, and everybody will be hard pressed to find a company and their staff that are so personable, dedicated to customer service and knowledgeable.

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Experience first-hand why 7,207 homeowners give us a perfect score!

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5 out of 5 Stars
5 out of 5 Stars

Amanda and her team were AMAZING to work with!

5 out of 5 Stars

The team has far exceeded our expectations. We could not ask for a better experience regarding communication and keeping us informed on every step of the process.

5 out of 5 Stars

This was my second time working with Veterans United through a home buying process. The second experience was even better than the first and I will be choosing Veterans United if it ever comes time for a third home buying process.The terms are competitive the user interface for submitting documentation is streamlined, easy, and convenient, and the representatives, namely Charlotte McLellan, are helpful, available, and supportive. Ms. McLellan traded emails with me in the middle of the night while I was overwhelmed preparing for a deployment and buying a home for my family at the same time. I did not have much free time during the day and she was guiding me through challenges during her off hours.My experience with Veterans United was really perfect. I do not hand out praise like that lightly. The financial aspect of buying a home is the most daunting but after it was all said and done, Veterans United and Ms. McLellan, made the financial aspect probably the easiest and least stressful component of our move. I would recommend them to my closest friends and family, and I am recommending them to anyone out there looking for assurance that Veterans United is the right pick for your family.

5 out of 5 Stars

I had the pleasure of working with Karol Hart, Toni and Beth. All three do an exceptional job. I ask a lot of questions and they answered everyone quickly and friendly. From the first day I talked with Karol she starting guiding me. I had spoke to a few other banks that pushed me away. Karol told me exactly what I needed to do and within 2 months I was pre-approved. It took me more than a year to pick my house but she didn't push or give up on me. Every-time I called she was friendly and helpful. I would not change anything. These ladies are incredible and I will send my children and everyone else I know!

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