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Clarksville, TN Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
8,477 reviews
554 new reviews submitted this week!
99.5%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 8,477 unfiltered reviews

Starting on Page 162 of 283. Return to Page 1

5 out of 5 Stars

Best team for buying your first home.

4.5 out of 5 Stars
5 out of 5 Stars

Very easy process, extremely friendly website, Kelly and her team made everything feel easy and smooth.

5 out of 5 Stars
5 out of 5 Stars

Amanda, DeAnna and Robert were always available to answer any and all questions. This team was super helpful and guided me through the entire process with ease. Thanks guys

5 out of 5 Stars

Everything was easy and I liked the app

5 out of 5 Stars
5 out of 5 Stars

Karol Hart and her team made the experience of purchasing a home great. VU was amazing and would advise anyone to go through VU for purchasing a home.

5 out of 5 Stars
5 out of 5 Stars

Highly recommend using Veterans United Home Loans! This was our very first home purchase and we could not be any more pleased! Thank you VU

5 out of 5 Stars

We have used Veterans United twice now, and have worked with Amanda both times. She and her team ABSOLUTELY make what could be a difficult and confusing process so much less stressful. We love them!

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3.5 out of 5 Stars

VU was very patient throughout the process.

5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

This is my second home I've purchased. It was a breeze with Veterans United.. I will purchase another property with them again.

5 out of 5 Stars
1.5 out of 5 Stars

For someone with VA in your name I would have thought you would have been a lot more personal and professional. When I do this process in the future I will be calling around to other lenders to see my best rates because yours was not. When I visited my lenders office I noticed very expensive cars in the parking lot that were owned by your loan officers. These officers are obviously spoiled by the market around here that they don’t feel the need to satisfy customer. I hope this survey will help others in the future.

Response from Veterans United

Thank you for this information, Bryan. We appreciate the opportunity to research your experience and learn more. One of our Client Advocate team members is available to speak with you. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.

4 out of 5 Stars

Our experience was for the most part smooth sailing and the staff made the entire loan process easy for first time home buyers to purchase a home.

5 out of 5 Stars

Got us pre approved within an hour and worked around our unusual circumstances to make sure we got the loan we needed in time to buy our house.

5 out of 5 Stars

Veterans United is absolutely the way to go when buying a home!

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Easiest loan experience I have ever been part of.

5 out of 5 Stars
5 out of 5 Stars
4.5 out of 5 Stars
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5 out of 5 Stars
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