Heidi was very helpful throughout the process
The whole team was great to work with. Very caring people that really do want to help you get into your new home. They definitely do whatever they can to help you through the whole process.
The team from beginning to end were fantastic. They assisted and handled every aspect of buying a home and finished it off with a really cool house warming gift. Thank you so much!!!!
Guidance
Helped every step of the way. We had no worries.
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Katelen Schnell was awesome!! She was very pleasant to work with…very knowledgeable, attentive, caring, considerate, thoughtful and helpful. She helped us greatly in accomplishing our goals. She was diligent in finding solutions to our needs and did not tire when we kept running into roadblocks.I highly recommend her as a loan specialist and have come away from this experience with her as my friend.Thanks Katelen and Veterans United!!
Jen and Chris Ratigan
Our experience was phenomenal. Coming off a bad experience with a previous group, Bryant and his team came in and assured us that we were going get our home and did. They were fully invested in what we wanted and worked diligently to make sure that we got our keys. The one thing that stuck out was how they told us and showed us that we were in control. My wife and I set the parameters and the team executed. We never felt rushed, and they took the time to explain the reasoning behind requesting things. They gave us a play-by-play breakdown of each and every step of the process of buying our first home. Everyone gave 100%. Kate our Credit counselor, The tag team loan coordinators Rhiannon and Ashlyn, And the QB Bryant was just amazing. Such a great team to have and highly recommend them to all veterans looking for their first home.
They made the home buying process super easy. Shout out to the entire team of people behind helping getting me approved. Started searching and closed within a 3 week period.
Matt & his team Logan & Alex went above & beyond! They were able to close on my new home 7 days earlier, in time for movers to get me in before holiday weekend! They were in constant communication via text, email, & phone conversations! Answered all of my questions & were very knowledgeable in their work! Thank you all so much for making this so streamlined with your To do lists! Anytime I had a question I would get my answer directly! Thank you again & enjoy your holiday weekend!
Very good experience, would recommend to others
The process is difficult and demanding. However, the people, especially Ashley is a five star professional person!!!!
I started working with Matt years ago. He helped me get everything in order be letting me know what I needed to do to get qualified for the type of home i was seeking. By touching base with him maybe once a year or so I was finally ready to pull the trigger. The process was easier than buying a car, the process was easy and streamline. I was approved for alot more than I even wanted (surprisingly). Matt took me thru from start to finish, he was there whenever I called with questions or called me back within the hour. Even after hours and weekends. Trust is a two way street and me and Matt had it. I sent him contracts between me and the realtor before I signed and Matt caught mistakes that saved me over 5K due to realtor error. Not to mention even more he saved me on closing also do to realtor errors. Matt, thank you and your team for all yall have done for me and my family. My hat is off my friend, much appreciated!
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This is my 3rd loan with Veteran United and have enjoyed each of the process
This is the second time Steve and the team have helped me out, and this time was just as smooth as the first! My refi went faster than I thought it would, and any questions I had along the way they had answers for. Steve will definitely be getting a call when I buy the next one!
Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.
We were very fortunate to have such an awesome loan team. Because of their hard work we were able to close a week ahead of schedule! David was always there to answer my questions even on the weekend and after-hours. Rachael was very quick to let me know what else is needed to get things moving quickly. I can’t ask for a better team!
I would’ve given it a 10 if I knew there were no representatives (fault of my own) in my area other than that, communications were the only difficulty I had through the process. The whole staff was readily available for my support however. thumbs up!
