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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,117 reviews
833 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,117 unfiltered reviews

Starting on Page 14 of 15,138. Return to Page 1

5 out of 5 Stars

I had a great experience working with David and the Kitchen Team during the purchase of my home. They were professional, responsive, and extremely knowledgeable throughout the entire process. They made everything smooth and stress-free, always keeping me informed and answering all my questions. I truly appreciate their dedication and support. I highly recommend David and his team to anyone looking to buy a home!

headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars

A pleasure as always. Phenomenal team to make the process professional and pain free. Great team.

headshot image of Thomas Hall

Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars

Wesley and Tyler were amazing, they answered all of my questions , which I had quite a bit of, and guided me in the right direction to make this entire experience as seamless as possible. We’ll be forever grateful to this team of hardworking individuals for the effort they put into get my family and I into our first home!

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

Everything about the process was smooth and transparent. The VU portal made everything so much easier to submit and complete. Felicia, Tyler, and Jennifer were amazing!

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Photo submission from Dylan B.

The whole team was great to work with. Very caring people that really do want to help you get into your new home. They definitely do whatever they can to help you through the whole process.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

awesome experience.!!!

headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

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5 out of 5 Stars
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars

The whole team did a outstanding job with help fixing my credit to getting everything cleaned up for a approval. I would highly recommend and will use you for a refinance in the future

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

4.5 out of 5 Stars

Zane and his team were amazing. I highly recommend anyone to use veterans united. They went above and beyond my expectations!

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars

From start to finish the experience was amazing. The entire team maintained a level of unmatched professionalism and consistency. Anytime I had a question or a sense of worry about the seekers timeline, they were there to answer and comfort us on our journey ensuring they could make it happen. And they did! I prefer doing business local, but with this team I always felt as if I were talking to the lender down the road. A+++!

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Matt & his team Logan & Alex went above & beyond! They were able to close on my new home 7 days earlier, in time for movers to get me in before holiday weekend! They were in constant communication via text, email, & phone conversations! Answered all of my questions & were very knowledgeable in their work! Thank you all so much for making this so streamlined with your To do lists! Anytime I had a question I would get my answer directly! Thank you again & enjoy your holiday weekend!

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars

Devin and Dawn were exceptionally helpful during the entire process. Keep informed on what needed to happen and when.

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars

Conor and Eric went above and beyond making things easy for me to understand. Christian was very helpful with setting up the utilities. Over all I would say this being my first and only home buying experience I'm glad to have had such a caring and professional team. Thanks guys!!

headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

0.5 out of 5 Stars

The beginning of the process was easy and smooth, but it quickly turned into an unpleasant experience. Be careful of Nathan Anderson NMLS 1406929 and his “Team”. They’ll talk and butter you up ensuring everything is going smooth. But they are quick to make mistakes making delays in closing. Also they failed to have payments sent out in a timely manner causing you to have late fees and more interest charges that you’ll have to end up paying on your own. They will not fix anything or make any attempt to correct their errors. You’ll get passed off to another “Team” member that will just say the same things about how they are taking care of it. But you’ll have to do the leg work yourself. They are just another loan company, nothing sets them a part from any either company. Don’t let the “Veteran” title and formality fool you. They still have yet to reimburse me as they said they would for the late fees and extra interest fees I’ve occurred due to their negligence. Beware of what you’re getting yourself into. I will never recommend or use Veterans United again.

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars

Here’s a strong, positive response you can use:⸻Our experience with Veterans United was outstanding from start to finish. The entire process felt organized, transparent, and well-guided. Every question we had was answered clearly and promptly, and we never felt left in the dark at any stage.The team was professional, knowledgeable, and genuinely supportive throughout the homebuying journey. They made what could have been a stressful process feel smooth and manageable. Communication was consistent, deadlines were met, and everything moved forward efficiently.We truly felt like they cared about helping us succeed, not just closing a loan. Overall, it was a very positive experience, and we would absolutely recommend Veterans United to other homebuyers.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

3.5 out of 5 Stars
headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars

Aaron was an absolutely pleasure to work with! He was timely, communicative and got us closer after having a rough time with previous lender. I appreciate his attention to detail and the effort he put in to helping us buy our home! Highly Recommend.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Photo submission from Chandra D.

Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

Everything from the beginning went smoothly. My entire team were very professional and knowledgeable on my needs. They stayed in contact with me through the entire process. I will definitely recommend Veterans United to all of my family and friends.

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

5 out of 5 Stars

Joel and Jacob have been with us throughout the whole process of refinancing our loan. They made it easier than it really was. They made every effort to make sure we were ready when it came time to close. Couldn’t ask for a better team.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars

We have nothing but very high praise for the team at Veterns united. Very respectful and highly professional at there job. From the bottom of the Browns family hearts we want to say thank you to all the team that made our home dream a reality. I will be recominding you to all my vetern friends.

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

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