Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,052 reviews
827 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,052 unfiltered reviews

Starting on Page 14 of 15,136. Return to Page 1

3.5 out of 5 Stars

The process is difficult and demanding. However, the people, especially Ashley is a five star professional person!!!!

headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars

I started working with Matt years ago. He helped me get everything in order be letting me know what I needed to do to get qualified for the type of home i was seeking. By touching base with him maybe once a year or so I was finally ready to pull the trigger. The process was easier than buying a car, the process was easy and streamline. I was approved for alot more than I even wanted (surprisingly). Matt took me thru from start to finish, he was there whenever I called with questions or called me back within the hour. Even after hours and weekends. Trust is a two way street and me and Matt had it. I sent him contracts between me and the realtor before I signed and Matt caught mistakes that saved me over 5K due to realtor error. Not to mention even more he saved me on closing also do to realtor errors. Matt, thank you and your team for all yall have done for me and my family. My hat is off my friend, much appreciated!

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars

This is my 3rd loan with Veteran United and have enjoyed each of the process

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Photo submission from Dylan B.

The whole team was great to work with. Very caring people that really do want to help you get into your new home. They definitely do whatever they can to help you through the whole process.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

This is the second time Steve and the team have helped me out, and this time was just as smooth as the first! My refi went faster than I thought it would, and any questions I had along the way they had answers for. Steve will definitely be getting a call when I buy the next one!

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars

We were very fortunate to have such an awesome loan team. Because of their hard work we were able to close a week ahead of schedule! David was always there to answer my questions even on the weekend and after-hours. Rachael was very quick to let me know what else is needed to get things moving quickly. I can’t ask for a better team!

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

4.5 out of 5 Stars
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

Ready to see for yourself?

Experience first-hand why 361,251 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars

I would’ve given it a 10 if I knew there were no representatives (fault of my own) in my area other than that, communications were the only difficulty I had through the process. The whole staff was readily available for my support however. thumbs up!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

4 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars

Justin, Ashlyn, and team were so good to help me achieve my dream which now I will enjoy.

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars

Matt & his team Logan & Alex went above & beyond! They were able to close on my new home 7 days earlier, in time for movers to get me in before holiday weekend! They were in constant communication via text, email, & phone conversations! Answered all of my questions & were very knowledgeable in their work! Thank you all so much for making this so streamlined with your To do lists! Anytime I had a question I would get my answer directly! Thank you again & enjoy your holiday weekend!

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars

Mason and his team made buying our home a great experience!

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

Ready to see for yourself?

Experience first-hand why 361,251 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Appreciate the professionalism of Lucas and the full Veterans United team.

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

Everything ran like clockwork. Questions answered in a timely manner.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

Carma has always had our back, from the moment we first started the buying process last year, through closing, and the refinance to a better rate and lower payment a year later. The whole team over at Veterans United has been great. These folks actually help veterans, not just pay lip service like, Thank you for your service. Much appreciated in a world of platitudes, to see an organization actually use their actions to show that appreciation by helping Veterans and their families find quality, affordable homes and not just that, but sticking with them to make sure they get the best rates and payment options available.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

Aaron, Anna, and team did an amazing job working with us and kept us informed of what was happening through every step and we're very responsive whenever we had questions!

headshot image of Aaron Mallett

Loan Officer: Aaron Mallett

NMLS# 2703104

5 out of 5 Stars
Photo submission from Chandra D.

Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

The team that was put together to help us was fantastic. Offer to close 32 days

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars

A very helpful and professional staff. Brian and Bailey were amazing, they both made home buying a breeze. There were difficulties along the way but with their oversight the process was not hampered at all. My wife and I very much appreciate their efforts. Well done!

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

4.5 out of 5 Stars
headshot image of Karlie Clark

Loan Officer: Karlie Clark

NMLS# 2675968

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top