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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
456,224 reviews
773 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
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Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 456,224 unfiltered reviews

Starting on Page 14 of 15,208. Return to Page 1

5 out of 5 Stars
headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

4.5 out of 5 Stars
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars

Thank you every one. This team was phenomenal and Thank you to Drew and Charles I worked closely with those two during the process and they answered every call. I had and I made well over 20 calls to them. They got my closing done in 25 days to beat my husband deployment greatly appreciate the team pulling over time for me thank you it means a lot I hope you all on my team stay very very blessed. You have a very good team on your hands can’t get much better than that.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

There were a lot of people involved in this process and Steve and his whole team were the ones who put put all the fires before I even knew there were fires! Thank you very much Steve!!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Seamless process. Even the many to do's were easy to handle.

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Photo submission from Jonathan M.

As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars

The staff was easy to work with Justin team was amazing and easy to work with

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

What an outstanding loan team I got makes the entire process so easy thank you Evan and team for your hard work! Shows what a family vets are

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

There are some issues with VU systems timing out as I try to read the documents. Also the insurance piece was an annoyance. I was still shopping and VU for whatever reason auto closed it and put their own insurance in. In fact I got a text message this morning thanking me for choosing VU insurance. I also got a call yesterday saying I had to sign a statement that I had declined VU insurance. I informed the lady my loan had already closed, but send it to me and I'll sign it. Nothing ever came.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

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4.5 out of 5 Stars
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Photo submission from Jeremy L.

Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars

Veterans united was great! Amanda and her team are the best! They made our home buying process seamless and made us feel like family.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

4 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

3.5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars

I will recommend friends to use Veterans United. Glenn was great to work with and guided me through the process with ease and was a pleasure to work with.

headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars

Ellis was really fantastic, in all honesty. This was my first rodeo at home buying and from day 1 he was phenomenal. Whenever l had questions, concerns, worries, needed an explanation, he was always there to assist me.
There were times l actually felt l was maybe being annoying or overwhelming him, but he never gave that impression at all. He made my experience greater than l could have asked for and eased a lot of the stress l was feeling throughout the process. Yeah, Ellis is the man and I’m so happy l got to work with him.
Great guy!

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

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Experience first-hand why 363,122 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

3.5 out of 5 Stars
headshot image of Patrick Barry

Loan Officer: Patrick Barry

NMLS# 1639540

5 out of 5 Stars
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Photo submission from Dennis M.

IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

BRANT BATSON IS AN AMAZING PERSON TO WORK WITH! VERY PROFESSIONAL,PERSONABLE AND DOESNT MIND HELPING IN ANYWAY HE CAN!! IT WAS A BLESSING TO HAVE YOU AS OUR LOAN OFFICER AND PLEASE WHEN YOU COME TO FLORIDA LOOK US UP BECAUSE LUNCH IS ON US!! AGAIN THANK YOU FROM THE BOTTOM OF OUR HEARTS!!
EDDIE & CANDY TURNER

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars

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5 out of 5 Stars
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

Made things very simple.

headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars

Tony, Rachel and the rest of the team were top notch and on top of everything the whole time, I couldn’t ask for a better team to have handle the process from start to finish.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

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