The team did so much for me. Thank you!
Veterans United made the process and worry free, knowing they had veterans welfare at heart.
Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!
Everyone was very nice and courteous. Always there when I had questions and needed them.
Smooth process.
Best service I have ever received and provides veterans with exactly what we need (a stress free experience). Thank you so much Lily, Olivia and Nate.
Very stress free, everything I needed to do was laid out. No guessing required.
well done
Communication was fantastic at the beginning until about 2 weeks before signing. Not quite as fast of response that we had been having but was probably spoiled. LOVED the online To Do List and appreciated the check in texts or phone calls. With so many people to check in with there was always someone to get an answer from. I would definitely use them again and would recommend.
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I would tell people to go to a local bank. Thank you for what you did di. Bit I will not give a good review, you lied toe all the way. Im not the least bit happy with the way things turned out.
Response from Veterans United
Hi Martha,
I’m really sorry to hear how unhappy you felt with the way things turned out. When you’re counting on clear guidance and hoping for a smooth process, feeling let down is incredibly frustrating, and I understand why you’d walk away with this impression.
I’d really appreciate the chance to talk with you directly and review what happened from your perspective. If you’re open to it, you can reach me at 1-800-212-5200 or ClientAdvocate@vu.com. My team is here from 9 a.m. to 5 p.m. Central Time, and if you reach out after hours we’ll typically follow up the next business day.
Thank you for sharing your feelings about this experience. I’m here if you’d like to discuss it further.
Veterans United is the best. If you are looking to buy, I highly recommend them. They go above and beyond.
Steve was great to work with! Great communication.
Fantastic! Veteran's United provided a great team for my wife and I to get thru the home buying process as first time buyers. Everything went great and I couldn't happier.
