Karol has strong ties to the military and is honored to be in a position to help local veterans achieve their dream of homeownership. She has a special place in her heart for Ft Campbell specifically. Karol was born on the base when her father was enlisted. And today it is still just as special to her given her husband concluded his time in service by retiring after 20 years of service and as a First Sergeant with the 101st Airborne Division at Fort Campbell. In addition to her family ties to the military, Karol is a former facilitator for a Department of Defense contractor having taught thousands of transitioning military service members. As a loan officer, she will use this level of understanding and compassion to go above and beyond your expectations. When not working, Karol’s time is spent with her husband, daughters and family dogs.
Everything was made so easy. Quick responses. No doubt the easiest part of the entire buying process was working with Karol.
We could not be more happier. Karol was wonderful from the first call until we signed. Her and her team are very knowledgeable and helpful. Every question we had was answered immediately. They made us feel like part of their family.
I couldn’t have picked a better loan specialist. She was recommended by my realtor and friend and I am glad they sent her to me. I will forever be grateful for her!
Extremely knowledgeable, professional and personable. Always kept us informed.
We talked twice on the phone other then that a few texts I just felt like it would have been nice to have someone check in more and explain the whole process better for a first time home buyer we will not be using you guys if we buy again just because we felt like things we not really explained to us and we would get texts instead of a phone call to do something on the website
Response from Veterans United
Michael, thank you for your honest feedback on your recent loan. We agree wholeheartedly that communication is vital in the loan process and that it should be established from start to finish. We strive to help bridge that gap and learn to move forward to assist future veterans. If you feel the need to discuss further please reach out to our Client Advocate desk for more assistance. Thank you for your service and thank you for choosing Veterans United.