This is the second time we have used Veterans united and it was just as stellar as the first time. We felt like our loan was important and the process that we had to go through was important. The team was dedicated to helping us close and getting everything done in a timely manner, and assisting us any way needed. We had a few unusual circumstances and they worked on them and through them with us. Our phone calls and email were always answered and responded to. We never felt like we were left in the dark. It was an awesome experience and if we ever buy another house we will use them again.
Everyone that I encountered during the home buying process from Veterans United was extremely helpful as well as professional and polite. All the questions that I had during the home buying process were answered giving me a strong explanation and done so in a timely manner. We were lucky to have such a strong team handle our first home buying experience.
I had tried to refinance my home through the mortgage company that I had and it was one hurdle after another. They even had me write a detailed letter about why I did certain things the way that I did them. Which ended up being extremely personal and then they still denied me. I was, let's go with upset, and then one of my friends suggested Veterans United and so I reached out and got Ms. Charlotte and Ms. Kris and the rest is history. Not only did they help/stay with me with every question, worry, and paranoid moment, they went above and beyond to reassure me and help get me across the finish line. I have no idea what it was like for them behind the scenes, and that's a good thing, they made it happen and I will forever be grateful and I will be back to ask for them next time. Thank you both and everyone else that I didn't see behind the curtain.Brian Tate ...
Everyone was absolutely wonderful to work with. This journey has been a pleasure! Paul dealt with all my stupid questions, sometimes even after hours. He helped me know the right questions to ask in the beginning and that's why I chose to work with him. I spoke on the phone with him, went to his office same day and got my pre-approval!!!!! Absolutely amazing 100/10. Super helpful and overall a great guy. Thank you so much. We loved our personalized home warming gifts the veterans united team sent us as we begin this new chapter.
I did want to thank my whole Veterans United Team. They helped change my life. Thank you all for everything you all did to make sure everything went smooth and stress free!
Miss. Viola, I absolutely adore her, she actually even took my calls from her sick bed. That’s dedication! She’s an amazing lady and I’m so grateful for everything! Thank you!
Miss. Amanda, all I had to do is trust and believe in you and you absolutely had me! You made me feel like you cared and I actually believe you did especially because of the accidental pocket dial incident.. haha..
Thank you all so very much, you helped change my life as well as the lives of my family! The happiness it has brought my grandson is absolutely priceless! Thank you!
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This was my third time buying a house, by far this was the easiest. The people i worked with at veterans United were very professional and genuine. They made every process of buying a home seem simple and when you didn’t understand something they were very knowledge and very quick at getting you a answer. I highly recommend if you are looking to buy a house to give them the chance to help you!
