Veterans United is my go to as a Realtor for my clients as well as for my personal loans. I would not trust anyone the way I do VU and Karol Hart specifically, to handle my loans and clients efficiently, effectively, and with outstanding communication Every. Single. Time. They never disappoint and I will continue being a repeat customer time and time again. Thank you for what you all do!! You make a stressful situation easy and you are appreciated!!
As first time homebuyers, Nick, Sarah, Phoebe and other Veterans United team members worked as team and did an awesome job. Me (Jay) and my wife (Judy) really appreciate how they took their time to ensure that we understood everything. They were always ready to answer questions and were flexible to our schedule. They made all the process so easy and good. We highly recommend other home buyers to choose Veterans United.
Various other team members helped as well, including: Mitchell, Alicia and Amanda.Mitchell, thanks for helping me with the right docs and ensuring the correct information was uploaded. Alicia for the insurance assistance, something else I really didn't know how it worked, so thanks for the help. Amanda for helping chase me around doc updates and uploads.Last bit I'll save for the tech. Wow, the platform was so easy to use, very few bugs and quite responsive. I wonder what buying a home is like without a To-Do list, so dang helpful I would have been lost without it.Also! I bought this house completely remote, haven't even set foot inside yet. The fact that VU was able to accommodate all of my lending needs while I was a few thousand miles away, impressive stuff. Thanks again :)
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I’m pleased with the simplicity that came with Veterans United and once I began working with Trevor, instead of the previous loan officer, the entire task was a breeze. The online features and checklist format make it all very digestible and allow me to sift through papers without feeling like I’m being waited on.
