I would strongly recommend that if you are new to buying a home that you find someone that you know and trust to help you understand the paperwork you receive. Do not expect that all the numbers and data are in order. I was able to catch several mistakes and in the end it was corrected but I may have missed on an opportunity to secure a better loan.
Response from Veterans United
Paul,
Thank you for taking the time out of your day to share this information. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We would like to learn more about your experience. A member of our Client Advocate team is always available to discuss any questions or concerns and we invite you to contact us. Thank you for choosing Veterans United.
Veterans United doesn't just have the best rates, they have amazing customer service! Kelly Foote's team at the Clarksville, TN branch was amazing to work with in this process. Kay Jay was especially great.....friendly and efficient. I felt like I was the only customer because of the time spent answering my questions and quick responses to my emails. I highly recommend Veterans United!
